Quality Assurance Engineer

Company Bio:

Entrepreneurial Leader

Heroux-Devtek, the world’s 3rd largest producer of landing gear, serves the civil and military aerospace markets from production facilities in North America and Europe. The Company’s longevity, flexibility, and track record for the development and implementation of innovative production systems have distinguished it as a leader in the domain. With its most recent acquisitions, Heroux-Devtek is bolstering its status as one of the foremost landing gear, actuation and hydraulic system designers and manufacturers in the global aerospace industry.

Division info:

Located in Livonia, Michigan, the 120 employee facility (100,000 sq. ft.) is one of Héroux-Devtek’s centers of excellence for design, development, manufacturing, assembly and support of landing gear, actuation systems and other aerospace components.

As part of the Central Division you will lead P&L responsible for critical machining operations of major commercial aircraft programs supporting Boeing, LockHeed Martin, Parker Hannifan, and military initiatives such as the B-2 Stealth, F105, and V280.

With a strong focus on latest technology of the manufacturing processes with machining automation and techniques we aim to remain the best value producer of complex landing gear components.

What we offer?

• Leaders who invest in your success, development, and growth
• A culture of true teamwork and pride in our product
• Competitive salaries linked to performance and paid time off
• 9 paid holidays
• A comprehensive group insurance plan including a HAS/FSA options, Dental & Vision
• Coverage for Domestic Partnerships
• Supportive wellness program, including healthcare discounts
• Automatic Life Insurance with supplemental options
• Short and Long Term Disability Insurance
• Opportunities for retirement savings with 401k plans including a company match
• Tuition reimbursement for relevant Certifications, Education, & Trainings
• Free access to a virtual doctor and the employee assistance program
• Social activities for all employees (BBQ, Golf, Christmas parties, etc.)
• Generous referral bonuses and advantageous recognition programs
• A motivating work environment and a human management style where you can make a difference 
  
  

Summary of position:

The Quality Assurance Engineer-Customer (QEC) main function is to assure all Beaver Aerospace and Defense customers are provided with world class service for all Quality Assurance related requirements. The QEC is responsible as the main point of contact for assuring all risk associated with Beaver’s customers is the focus to deliver the best Quality Products in the industry.

The QEC coordinates and works with the customer base and internal functional areas to determine root cause, then implement corrective and preventive actions for all identified customer Quality related Issues.

Main responsibilities:

• Participate with Design Engineering Customer Qualification testing of new or existing product to assure all supplied product is in strict compliance and will pass all customer requirements.
• Act as the main point of contact for customer concerns/issues and provide technical support and timely assistance.
• Initiate internal evaluations for any customer concerns. Lead investigations and associated tasks.
• Initiate/coordinate corrective actions based on customer concerns.
• Maintain and update all relevant information in customer portals.
• Communicate all relevant customer information including Approved Supplier Lists, Fixed and Frozen requirements, etc. Working with the Material’s group to assure these requirements are flowed down objectively to suppliers through P.O. submissions.
• Coordinate Lab testing for suspect product or any other customer testing requirements.
• Participate/contribute internally for Continuous Improvement activity based on MRB, RMA and Kaizen event activity.
• Participate in the evaluation/viability of new equipment for testing, inspection, etc. and make recommendations.
• Responsible for the contract review and RMA processes. Assuring all relevant customer requirements are well understood and documented internally to assure Beaver Aerospace is capable of compliance.
• Participate in internal audits.
• Write procedures and work instructions as needed.
  
  

Qualifications:

• 5-10 years experience in Quality Assurance related roles
• BS/BA degree is preferred
• Thorough knowledge of documentation and engineering terminology
• Able to read and interpret blueprints and GD&T
• Impeccable accuracy and strong attention to detail
• Strong written, analytical, verbal, organizational and interpersonal skills
• Able to coordinate meetings and other activities to completion with a strong ability to see projects to completion.
• Thorough understanding and knowledge of AS9100 and audit requirements and their applications
• Knowledge of customer requirements
• Ability to review and understand the requirements of customer contracts
• Ability to understand and apply Lean, 5Why, 8D, 5S, CI and other quality analytical tools
• Experience in various electronic drawing file formats
• Strong understanding of MS Office, Adobe Acrobat
• Experience in managing records within an electronic document control system
• Leadership and human relations skills to communicate and tactfully enforce policy and compliance specifications to staff and management
  
  

Are you known as an innovation driver? Are you looking for your next challenge and opportunity to learn & excel in Aerospace? Héroux-Devtek offers you the opportunity to work in a diverse and team-oriented environment where skills development is a top priority. Here, employees are at the heart of the realization of the product, developed through engineering centers, factories, a service unit, and an accessible and agile head office for fast decision-making.

Be part of a motivating top-notch team taking Aerospace to new heights!

Legal authorization to work in the United States without sponsorship

HDI Landing Gear is an equal employment opportunity (EEO) employer to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, HDI Landing Gear will provide reasonable accommodations for qualified individuals with disabilities.