What are the responsibilities and job description for the Care Coordinator position at H-TOP Hotels & Resorts Group?
Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.
Who We Are : At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We're a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.
The Part You'll Play : Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails...This position is responsible for assisting the Assisted Living Nurse with support service and case management responsibilities that ensure the delivery of quality services which entails communication with staff in all departments, families of residents, and other service providers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Demonstrate ethical and professional behavior that align with the values of Hilltop's Assisted Living Communities (ALCs), including Service 1, how we treat each other, and Service 2, how we treat our residents. Service 1 and Service 2 is demonstrated by setting boundaries, being predictable, consistent, kind, and transparent.
2. Conducts oneself as a leader by taking ownership of the program and providing quality of care; commits to the betterment and growth of ALCs by offering solutions, developing processes, promoting communication with others, supporting communication from staff to management, prioritizing tasks, and actively participating in problem resolution.
3. Provide protective oversight of residents, including but not limited to, assisting residents, maintaining a safe physical environment, redirecting and assisting disoriented or confused residents, applying and following house rules and honoring resident rights, appropriately reporting and assisting residents experiencing difficulties, and identifying and monitoring visitors to the facility.
4. Provide social supervision, including helping with transport and ambulation to events, assisting with communication of and attendance to social events, and assisting with general socialization.
5. Provide for the sanitation and safety of residents, including monitoring the safety of the living and common areas, removing and reporting any safety hazards, maintaining safety supplies, redirecting residents away from unsafe areas or situations, etc.
6. Maintain knowledge of the facility's policies and procedures, admission & discharge process and Level of Care criteria.
7. Responsible for professional communication and conduct with residents, families, providers, and coworkers; act as a liaison with resident's families to inform them of issues / status. Follow up and document as needed.
8. Review daily documentation (shift report book, anecdotal notes, fall reports etc.) for the purposes of tracking, quality assurance, and charting.
9. Implement resident care plan changes per facility protocols in conjunction with Nurse.
10. Under supervision, conduct pre-admission assessments. Prepare long term care insurance reports and resident charts.
11. Complete routine reassessments and auditing such as safety checklists and / or monthly fee audits.
12. Coordinate move-in processes.
13. Facilitate and participate as member of the routine Multi-Disciplinary Team (MDT) process and ensure updated communication and compliance with process. Facilitate and coordinate interim MDTs, as needed.
More Specifically, In This Role We Request : This position requires some specific skills that we hope you can bring.
EDUCATION & EXPERIENCE
Associates degree in a healthcare related field and two years of healthcare-related experience, or a combination of education and experience that meets the minimum requirements of the job. Minimum 18 years of age required.
CERTIFICATES, LICENSES & REGISTRATIONS
- Valid Colorado Driver's License (required)
- Proof of current automobile insurance (required)
- CPR Certificate / First Aid Certificate (preferred)
- Qualified Medication Administration Personnel (QMAP) Certification (preferred)
- De-Escalation Training (preferred)
- Hilltop's Transportation Certification (preferred)
Now Tell Us About You : Here's your chance to shine! Hilltop recognizes the unique experiences, and skill sets every individual brings to the table. We know the journey is different for everyone. Please apply to share your background, education, previous experience or special qualities you can bring to this role. This position will stop accepting applications on 02 / 28 / 2025.
Before you join the Hilltopper Community : Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community.
CLEARANCES & HEALTH REQUIREMENTS
The following background checks are conducted by Hilltop Community Resources :
Perks and Benefits to Sweeten the Pot :
Salary : $21 - $22
