What are the responsibilities and job description for the Business Execution Consultant (Spanish Translator / Linguist) position at H29 Wells Fargo International Solutions LLC-Philippines?
About this role: Wells Fargo is seeking a Senior Business Execution Consultant (Spanish Translator / Linguist) for the In-Language Customer Experience Team with the Chief Operating Office. In this role, you will: Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics Determine areas of strength or Business Execution opportunity within defined scope of work Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations Utilize independent judgment to guide moderate risk deliverables Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business Collaborate and consult with leaders and executive management Provide work direction to less experienced Strategy and Execution staff Required Qualifications: 3 years of Management consulting, Strategy Consulting, or Business Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education • 3 years of translation industry experience, project management experience, or a combination of both • Bilingual speaking, reading, and writing proficiency in Spanish/English Required Qualifications for Europe, Middle East & Africa only: Experience in Business Execution, Implementation, or Strategic Planning, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Excellent verbal, written, and interpersonal communication skills • Strong presentation skills • Intermediate to advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills • Strong project management skills • Solid problem solving skills • 4 years of experience as a professional translator and editor or proofreader, translating, reviewing and providing feedback on marketing, finance, legal and banking material, targeting Spanish-speaking audiences in the U.S. and Latin America • 3 years of verifiable professional experience translating / transcreating creative content (such as marketing and public relation communication content) • Expertise in transcreating that connects emotionally and is culturally appropriate with the target audience in Spanish • Bachelor’s degree in Spanish translation or linguistics • ATA certification • A diplomatic and professional approach to providing and receiving feedback and critiques • A willingness to look beyond the day-to-day work and seek out opportunities and understand big pictures • Ability to develop effective relationships with both internal clients and external vendors • Ability to multi-task and prioritize in a time-sensitive and deadline-driven environment • Adaptability, flexibility, and attention to detail • Positive attitude, and the willingness to constantly learn new things • Experience with Computer Assisted Translation and Terminology tools (such as Wordfast, Studio, SDLX, Trados, MultiTerm, etc.) • Experience with Adobe Acrobat and other common content tools • Experience with translation management systems (SDL TMS or WorldServer) • Experience with translation and terminology management tools (Trados Studio, WorldServer, SDLX, or equivalent) • Experience using Internet-based resources such as dictionaries and glossaries • Experience working in a complex, matrixed organization Job Expectations: Must take and pass required language assessment • Must be able to report to a physical office on a hybrid schedule Posting End Date: 7 Feb 2025 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. 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