Email Program Specialist

About this role: Wells Fargo is seeking a Lead Design Program Specialist. In this role, you will: Lead complex initiatives including those that are cross functional with broad impact and act as key participant in large scale design solutions planning for enterprise Design Programs Review, analyze and create the most multi faceted complex industry leading user interface design solutions complex, larger scale or longer-term business, operational, or technical challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors Serve as design advocate with the ability to forecast and assess industry trends and their impact on the companywide product design alternatives Establish and promote design guidelines, best practices and standards Lead customer experience strategy for platforms and products Make decisions in complex and multi faceted situations requiring a sound understanding of the function, policies, procedures and compliance requirements that influence and lead broader work team to meet deliverables and drive new initiatives Accountable for overseeing the execution of strategic design projects, that influence design and strategic direction of the company Collaborate and consult with peers, colleagues and experienced managers to resolve issues and achieve goals, lead projects, teams or serve as a peer mentor Provide product usability, evaluation and support to product development teams Present and defend designs and key milestone deliverables to peers and executive level stakeholders Required Qualifications: 5 years of Design Programs experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Extensive experience in automation/email project management experience Strong exposure as a Digital Producer or Digital Process Manager Demonstrated experience managing email projects (requirements gathering, solution brainstorming, production schedules, budgets) Well versed in digital project and email project management, platforms, coding language and constraints, as well as requirements for various channels. Familiarity with WordPress, Tridion, AEM, Salesforce Marketing Cloud, Google Analytics, Google Tag Manager, Figma, Sketch, InVision, Jira, Confluence Exceptional organizational and time management skills with an ability to adapt quickly to changing priorities Resourceful, self-motivated and passionate about learning and teaching about new technologies A diplomatic approach to giving and receiving feedback and critiques A willingness to look beyond the day-to-day work stream and seek out opportunities for improvement and process implementation A commitment to ongoing, productive collaboration and teamwork with agency teams as well as with client partners Marketing or digital agency experience and/or a combination of in-house/client-side experience Proficiency in written and verbal communication with United States based partners and clients Work will be based in Taguig City and will be in US Time Zone Job Expectations: Ideating email and digital solutions and possibilities based on current systems in place and future forward automation planning. Planning and coordination of email development production for integrated marketing campaigns across our various LOB’s Facilitating CX, Digital Development, Creative, Account and partner teams in successful end-to-end project delivery for email programs Preparing comprehensive documentation in support of internal creative teams and clients in development and approval of digital email project solutions from intake and scoping documents to project plans, technical requirements, A/B testing plans and deployment communications Partnering with Account, Strategy, Creative, Video Production and Project Management colleagues to ensure on-time and on-brief execution and delivery. Ensuring adherence to best practices and adoption/documentation of new approaches to email development and process automation that put our digital team at the top of their game and our brand ahead of the competition Proactive, thorough, and proficient in written and verbal communication and follow up with internal team AND client partners, most of whom are based in the United States Wells Fargo offices Representing in-house agency team in both internal and client presentations, effectively communicating both strategic quality, creative rationale, technical requirements, and abilities to scale and automate efforts Maintaining a thorough and current awareness of the competitive and cultural landscape as it pertains to communications in digital/email/automation customer touchpoints Posting End Date: 3 Apr 2025 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 34 on Fortune’s 2024 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.