What are the responsibilities and job description for the Field Service Technician position at H2Webs - IT Support & Cybersecurity?
Company Description
H2Webs - IT Support & Cybersecurity in Danbury, CT, provides comprehensive cybersecurity solutions and IT services to businesses. Our team offers network security, data backup, cloud computing, hardware support, VOIP solutions, and more. We strive to deliver high-quality, responsive support, allowing our clients to focus on their core business operations.
Role Description
This is a full-time on-site role for a Field Service Technician at H2Webs. The Field Service Technician will be responsible for providing technical support, troubleshooting hardware and software issues, performing equipment installations and maintenance, and ensuring efficient IT operations for our clients.
Qualifications
- Technical skills in hardware and software troubleshooting
- Experience in equipment installation and maintenance
- Knowledge of network security and cybersecurity best practices
- Strong problem-solving and communication skills
- Ability to work well independently and in a team
- Certifications in relevant IT fields (e.g., CompTIA, Cisco) are a plus
- College degree or equivalent; Associate's or Bachelor's degree in IT related field preferred