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Administrative Assistant - Director of First Impressions

Haaker Equipment Company / Total Clean
La Verne, CA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 4/28/2025
Job Description

Job Title: Director of First Impressions

Department: Administration

Reports to: HR Manager

Job Summary:

The Director of First Impressions, is the first impression customers and visitors are given when they call or visit Haaker Equipment Company. This position is a customer service position, by greeting, welcoming and directing customer and visitors appropriately; notifying company personnel of visitor arrival. Directs incoming phone calls to the appropriate department and performs general administrate duties as needed. Including but not limited to data entry, word processing and electronic filing. The correct candidate for this position will be 100% customer service focused with a desire to want to help customers.

Duties/Responsibilities:

  • Greets visitor and or customers in person or over the phone with a courteous and enthusiastic manner.
  • Maintain employee and department directory.
  • Provide basic business information to customers over the phone.
  • Prepare letter and documents when needed.
  • Maintain an adequate inventory of office supplies.
  • Maintain a pleasant appearance of the front lobby area.
  • Maintain breakroom stock of office supplies.
  • Opening incoming mail and disseminate out to the appropriate departments.
  • Perform data entry for the finance department.
  • Assisting with overflow work in support of all other departments.

Required Skills/Abilities:

  • Excellent interpersonal and customer service skills.
  • Strong analytical and problem-solving skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.
  • Ability to sit and/or stand in one position for long periods of time.
  • Must be able to type 55 words per minute.
  • Frequently moves objects up to 25 pounds to work area when needed.
  • Works well independently and as a member of a team.
  • Ability to work on many projects at one time and work well under pressure.
  • Excellent verbal, written communication and listening skills.

Preferred Skills/Abilities:

  • High School Diploma or equivalent.
  • Bilingual (English/Spanish) preferred but not required.
  • At least two years related experience required (administrative, clerical, and/or supply management).
  • Experience working with a multiline phone system.
  • Experience using NDS system.

At Haaker Equipment Company, our goal is to be a diverse workforce that is representative, at all job levels, of the

citizens we serve. Haaker is an equal opportunity employer. All aspects of employment including the decision to hire,

promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not

discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental

disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or

expression, veteran status, or any other status protect under federal, state, or local law. Haaker Equipment Company

will reasonably accommodate qualified individuals with a disability so that they can perform the essential function of

a job unless doing so causes a direct threat to the individuals or others in the workplace and the threat cannot be

eliminated by reasonable accommodation and/or if the accommodation creates an undue hardship to Haaker

Equipment Company. Contact the HR Manager with any questions or requests for accommodation.

Company Description

Heavy Equipment Dealership with seven branchs across three states (Californa, Nevada and Arizona).

Heavy Equipment Dealership with seven branchs across three states (Californa, Nevada and Arizona).

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