Job Description
Job Description
JOB TITLE : KEY ACCOUNT MANAGER (Distribution)
REPORTS TO : AREA SALES MANAGER
CANDIDATE
LOCATION : TN, AL,MS
TERRITORY : AL, MS, TN, FL (Panhandle), LA (Baton Rouge / New Orleans area)
SUMMARY : The Sales Representative will grow sales and increase company profits by cultivating current customers and recruiting new customers within the assigned territory. The representative will increase profitability by promoting products, providing technical support and conducting training to new and repeat customers within this region.
PRIMARY DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned :
Sales
- Participate with management in updating territory plan and set sales goals
- Determine sales potential for new and existing customers through inquiry, observation or periodical research
- Prepare and conduct sales presentations of products to new and existing customers
- Learn and apply new product knowledge to enhance sales and personal professionalism
- Assist clients with special requests and problems (supply information, resolve complaints, etc.)
- Visit job sites as needed to measure or provide client services
Customer Service
Provide an exceptional level of customer serviceDetermine customer requirements and expectations in order to recommend specific productsIdentify trends in customer satisfaction or dissatisfactionIncrease business and account base by finding and qualifying new business accounts using sales techniques to cross sell and up-sellMaintain and improve customer relationships and satisfactionNegotiate and establish pricing and terms according to company’s requirements for customer and transaction profitabilityPrepare and present quotationsCommunicate to the purchasing department unexpected increases or decreases in demand for productsSurveys and Quotes
Remain current with changes in local codes and consumer preferencesGather competitive information and other market information regularly while interacting cooperatively with other members of the distribution teamSales Management
Maintain technical and computer capability to effectively use contact management, distribution and office softwareTraining
Present information and training on features, benefits, and technical aspects of the company’s product line to customersRemain current on product and industry knowledge by attending sales meetings, vendor training, trade shows, or reading trade journalsParticipate in trade association functionsParticipate and be active in local industry organizationsIn-house training for 2-3 weeksMaintain Professionalism
Follow company policies and proceduresPractice honesty and integrity in customer and vendor relationsPresent a professional image at all times to customers and vendorsEDUCATION : Bachelor’s Degree preferred
EXPERIENCE :
Minimum 5 years in similar roleIndustrial Sales, Product / applications experienceWholesale distribution experienceFood, material handling or packaging experienceDemonstrated success meeting sales goals and growing salesDemonstrated understanding and application of effective selling strategies and techniquesExperience monitoring marketplace to identify business opportunitiesStrong project management and multi-tasking skillsTechnical expertise and broad knowledge of industrial equipment / machineryCOMMUNICATION SKILLS :
Effective listening, communication (verbal and written), and negotiating skillsSuperior presentation / public speaking skillsMATHEMATICAL SKILLS :
Problem-solving and analytical abilityAble to perform business math (discount, interest, commissions, proportions, percentages, area, circumference, volume, etc.)SOFTWARE SKILLS :
Knowledge of Microsoft Office Suite and CRM / ERP softwareOTHER SKILLS :
Judgment and decision-making abilityManages time effectively and adapts quickly to changing prioritiesSuperior organizational skillsMotivated self-starter, comfortable in fast-paced environmentDemonstrated integrity and ethical standardsProfessional demeanorTeam player who works productively with wide range of peopleCERTIFICATES, LICENSES, REGISTRATIONS :
Valid driver’s license and clean driving recordOTHER :
30% overnight travel, including initial training at corporate location.
