Cafe Coordinator (Full-Time) - Julia's Cafe

Pay Range: Starting at $12.00 Per Hour + Tips

Habitat of the Charlotte Region's Julia’s Café and Books is searching for a full-time Cafe Coordinator who has energy, an excellent work ethic and a great attitude and smile because serving the needs of our customers is our top priority.

Habitat of the Charlotte Region offers a great affordable benefits package; Health, Vision, Short & Long-Term Disability, Dental, Life and a Retirement Plan as well as a competitive wage, PTO and holiday pay.

Job Description

Basic Functions:  Oversee all day-to-day operations of Julia’s Café.

Essential Functions:

• Maintain acceptable levels of resale items with minimum waste
• Provide customer service and information/education about Habitat and coffee to customers
• Prepare and serve a variety of coffee drinks, along with pastries and lunches
• Promote coffee consumption by educating customers
• Maintain supplies in stock levels within budget guidelines
• Assist with hiring and training of volunteers and team members
• Assist with day-to-day operations
• Be an effective team member when working with staff and volunteers, ensuring the engagement and motivation of others
• Demonstrate a positive and respectful attitude when working with employees, customers, donors, volunteers and the public
• Ensure a meaningful volunteer experience
• Represent Habitat in a positive, professional manner to all donors, customers, and others you come in contact with
• Assist in maintaining a safe and clean environment for customers, employees and volunteers
• Assist in ensuring that each customer receives outstanding customer service
• Operate a cash register periodically, as needed
• Ability to read, count and accurately complete reports and all end of day documentation
• Regular and reliable job attendance
• Adhere to schedule
• Maintain a presentable appearance, including Julia’s appropriate attire
• Ability to adhere to Habitats Code of Conduct policies and other policies
• Have had valid Driver's License for at least five years
• Habitat Charlotte Region-related tasks as requested by Supervisor

Education/Skills:

• Basic computer skills
• Basic math or POS experience
• Strong verbal and written communication skills
• Management and Customer Service experience
• Show initiative

Physical Requirements:        

• Ability to stand for extended periods
• Ability to lift up to 50 lbs. unassisted
• Ability to perform repetitive movements over long periods of time
• Ability to work flexible schedule, including evenings, Saturdays and Holidays

Internal Interactions:            

• Habitat Staff

External Interactions:           

• Customers
• Volunteers
• Donors
• Homeowners

Level of authority:                  

• Requires minimal supervision

Estimated Time Commitment:    40 hours/week  

Habitat for Humanity of the Charlotte Region is a drug-free workplace.  A pre-employment drug screen and clean background check is required.