What are the responsibilities and job description for the Front Desk Receptionist - Naples position at Habitat for Humanity of Collier County?
Family Services Assistant
Do you enjoying serving your community and making an impact in the lives of others?
Do you have extreme attention to detail and the ability to retain confidentiality?
Are you bilingual both written and verbal?
The selected candidate must pass our background and drug screening for this role.
Habitat for Humanity of Collier County is searching for a Family Services Assistant to join our team. This position is critical to serving the homeowners and community as a front-line resource to support our advisors and community outreach team.
Daily responsibilities include:
- Answer phone and assist the caller with questions or route to the appropriate resource.
- Collect mortgage payments and assist as needed for remote deposit needs.
- Provide initial screening forms and information to those inquiring about our services.
- Process mail and distribute to the appropriate team member.
- Order supplies as directed by leadership.
- Assist with insurance applications and renewal process as needed.
- Set up as needed informational meetings held at the facility.
- Other administrative duties to support the office.
Qualifications, Skills & Abilities:
- Bachelors degree or equivalent work experience preferred
- Bilingual in English/Spanish or English/Creole
- Experience in Customer Support required
- Experience in a business Environment for a minimum of 2 years with a Real Estate environment preferred
- Excellent verbal and written communication
- Excellent organizational skills
- Excellent active listening & critical thinking
- Excellent time management skills
- Excellent computer and administrative skills
Habitat for Humanity of Collier County is part of a global, nonprofit housing organization operated on Christian principles that seeks to put God’s love into action by building homes, communities and hope.
Habitat for Humanity of Collier County is dedicated to eliminating substandard housing locally and worldwide through constructing, rehabilitating and preserving homes; by advocating for fair and just housing policies; and by providing training and access to resources to help families improve their shelter conditions.
*Habitat for Humanity of Collier County is an EOE.
*Habitat for Humanity of Collier County participates in the E-Verify program
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- What about working for Habitat for Humanity is most appealing to you?
Experience:
- non-profit: 1 year (Preferred)
- Collecting Payments: 1 year (Preferred)
- Payment Deposit: 1 year (Preferred)
- Administrative: 1 year (Preferred)
Work Location: In person
Salary : $16
