What are the responsibilities and job description for the Member Engagement Manager position at Habitat for Humanity Portland Region?
Position: Member Engagement Manager
Department: Resource Team
Reports to: Director of Development
Status: Full-time Exempt
Level: E
Compensation: $53,550 - $65,245 annually; See Starting Salary Expectations section below.
About Us
At Habitat for Humanity Portland Region, we believe that everyone deserves a stable and affordable place to call home. Founded in 1981, we have built and repaired homes in partnership with over 3,000 people across the Portland region. Habitat for Humanity Portland Region is an independent affiliate of Habitat for Humanity International, a global home-building movement and top private home builder in the country.
We are intentional about building a healthy and thriving organizational culture and envision a community of staff, partners, volunteers, and donors who are deeply committed to equitable and anti-racist practices in every facet of our organization. We engage in continual learning and seek ways to operationalize equitable practices. Our Equity Statement and Cultural Compact are living, breathing documents that we continually work toward.
Habitat for Humanity Portland Region operates out of two offices (Hillsboro and NE Portland), three brick and mortar stores (Beaverton, Gresham and Portland), one warehouse (NE Portland), and construction sites in east and west Portland, Beaverton, Hillsboro, King City, Gresham, and Lake Oswego. Please visit our website and social media pages to learn more.
Note To Candidates
We are committed to building a diverse and inclusive organization and we are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We recognize that requirements for educational and experience minimums create unnecessary barriers for under-served populations in pursuing employment opportunities in which they may be successful. In considering this alongside our Equity practices, we have removed educational and experience minimum requirements in order to focus on candidates abilities to excel based on the responsibilities of the position. We strongly encourage you to apply, even if you dont believe you meet every one of the qualifications described.
Position Overview
The Member Engagement Manager will manage and grow donor affinity programs to meet outreach, engagement, and fundraising goals. This position is responsible for developing strategies to engage diverse volunteer and donor groups, fostering deeper relationships, and stewarding members through meaningful activities. The Member Engagement Manager will also collaborate with Volunteer programs to ensure the integration of donor affinity groups into Community Build Days and other volunteer initiatives. Additionally, the role provides administrative support to the Strategic Engagement Committee (SEC).
Key Responsibilities
Office/Hybrid
Office/Hybrid
Minimum $53,550 to salary range midpoint of $65,245. Placement will generally not exceed the midpoint based on qualifications, experience, and internal equity. The full salary range is $53,550 to $77,648.
Benefits
We offer a comprehensive benefits package that includes:
Submit the following materials at:
Habitat for Humanity Portland Region hires a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all employees can thrive. Habitat for Humanity Portland Region is an equal opportunity employer and seeks to employ and assign the best qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.
Note: This job description is intended as a guideline only and does not limit in any way the duties or responsibilities of any employee. Nothing herein shall be construed as a contract of employment, expressed or implied. All employment is terminable at will, with or without cause.
Employment Type: Full Time
Department: Resource Team
Reports to: Director of Development
Status: Full-time Exempt
Level: E
Compensation: $53,550 - $65,245 annually; See Starting Salary Expectations section below.
About Us
At Habitat for Humanity Portland Region, we believe that everyone deserves a stable and affordable place to call home. Founded in 1981, we have built and repaired homes in partnership with over 3,000 people across the Portland region. Habitat for Humanity Portland Region is an independent affiliate of Habitat for Humanity International, a global home-building movement and top private home builder in the country.
We are intentional about building a healthy and thriving organizational culture and envision a community of staff, partners, volunteers, and donors who are deeply committed to equitable and anti-racist practices in every facet of our organization. We engage in continual learning and seek ways to operationalize equitable practices. Our Equity Statement and Cultural Compact are living, breathing documents that we continually work toward.
Habitat for Humanity Portland Region operates out of two offices (Hillsboro and NE Portland), three brick and mortar stores (Beaverton, Gresham and Portland), one warehouse (NE Portland), and construction sites in east and west Portland, Beaverton, Hillsboro, King City, Gresham, and Lake Oswego. Please visit our website and social media pages to learn more.
Note To Candidates
We are committed to building a diverse and inclusive organization and we are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We recognize that requirements for educational and experience minimums create unnecessary barriers for under-served populations in pursuing employment opportunities in which they may be successful. In considering this alongside our Equity practices, we have removed educational and experience minimum requirements in order to focus on candidates abilities to excel based on the responsibilities of the position. We strongly encourage you to apply, even if you dont believe you meet every one of the qualifications described.
Position Overview
The Member Engagement Manager will manage and grow donor affinity programs to meet outreach, engagement, and fundraising goals. This position is responsible for developing strategies to engage diverse volunteer and donor groups, fostering deeper relationships, and stewarding members through meaningful activities. The Member Engagement Manager will also collaborate with Volunteer programs to ensure the integration of donor affinity groups into Community Build Days and other volunteer initiatives. Additionally, the role provides administrative support to the Strategic Engagement Committee (SEC).
Key Responsibilities
- Program Oversight: Manage, cultivate and grow the following donor affinity groups to foster their involvement in the organizations initiatives, guide outreach, fundraising, and volunteer efforts.
- Faith Committee
- Ambassador Council (Young Professionals Group)
- Ambassador Council Alumni Group
- CREW (Women Group)
- Board Emeritus/Alumni Group
- Develop and Execute Strategies:
- Design and implement structured frameworks for affinity groups that drive donor acquisition, increase fundraising potential, and expand volunteer participation, ensuring alignment with the development teams broader goals.
- Create and implement recruitment, engagement and fundraising strategies for affinity groups that align with the organizations mission and objectives.
- Collaborate with internal teams and external partners to facilitate outreach, engagement, and stewardship activities.
- Engagement and Stewardship:
- Plan and execute meetings, volunteer opportunities, and stewardship activities for affinity groups.
- Collaborate across departments including with the Volunteer Programs to ensure donor affinity groups are meaningfully integrated into Community Build Days and other hand-on volunteer activities.
- Develop strategies to promote inclusion and diversity within donor groups and across volunteer events.
- Ensure timely and accurate reporting on all donor and volunteer touchpoints.
- Track and Report Outcomes:
- Establish and monitor key performance indicators (KPIs) for each affinity group.
- Regularly report on fundraising progress, volunteer engagement, and overall program impact to the Director of Development and other stakeholders.
- Maintain accurate records of all affinity group members, activities, and engagement levels in the organizations CRM system (Raisers Edge)
- Manage program budget.
- SEC Administrative Support:
- Work closely with Director of Development to provide logistical and administrative support for the Strategic Engagement Committee (SEC), which consists of board and community members, including scheduling, meeting preparation, and minutes.
- Assist in other development team activities as assigned.
- 2 years of experience in donor relations, community engagement, or volunteer management, preferably in a nonprofit setting.
- Experience managing affinity groups or volunteer committees.
- Strong organizational skills and attention to detail, especially with data management and event coordination.
- Excellent communication skills with the ability to engage diverse groups of stakeholders.
- Ability to work collaboratively across departments and with external partners.
- Ability to prioritize tasks in a dynamic environment, ensuring both short-term tasks and long-term projects are completed efficiently and effectively.
- Proficiency with office technology and information systems (including Word, Excel, Outlook) and robust understanding of donor database software and moves management systems.
- Ability to work occasional evenings and weekends.
- Bachelors degree in Nonprofit Management, Communications, Marketing, or a related field.
- Proficiency in CRM systems (Raisers Edge)
Office/Hybrid
- Human-paced, open, team-oriented, business casual office This position may be eligible for remote/hybrid work based on responsibilities, performance, and access to essential work-related resources.
- The employee will routinely use standard office equipment such as computers and phones
- This position may have occasional local travel
Office/Hybrid
- 40 hours a week generally Mon-Fri 8:30-4:30, but variable, occasionally evenings and weekends dependent upon appointments and events. Some travel and occasionally work from a build site or companys location. Hybrid office environment.
Minimum $53,550 to salary range midpoint of $65,245. Placement will generally not exceed the midpoint based on qualifications, experience, and internal equity. The full salary range is $53,550 to $77,648.
Benefits
We offer a comprehensive benefits package that includes:
- Health insurance (medical, vision, alternative care, prescription)
- Health reimbursement arrangement (HRA)
- Dental insurance
- Generous paid time off
- 3% matching 403(b) retirement plan
- Flexible spending accounts
- Short-term & long-term disability insurance
- Life insurance
- Employee assistance program
- And more!
Submit the following materials at:
- Cover letter addressing how your personal and professional experiences have prepared you for this position.
- Resume
- Three professional references
Habitat for Humanity Portland Region hires a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all employees can thrive. Habitat for Humanity Portland Region is an equal opportunity employer and seeks to employ and assign the best qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.
Note: This job description is intended as a guideline only and does not limit in any way the duties or responsibilities of any employee. Nothing herein shall be construed as a contract of employment, expressed or implied. All employment is terminable at will, with or without cause.
Employment Type: Full Time
Salary : $53,550 - $65,245
