What are the responsibilities and job description for the Store Assistant position at Habitat for Humanity Portland Region?

Tigard Store Assistant Manager

Department : Tigard ReStore

Reports to : Store Manager

Time Commitment : Full-time; non-exempt

Level : D

Compensation : $23.30 / hour to $28.38 / hour; We offer a comprehensive benefits package that includes medical, dental, and vision insurance, generous paid time off, life insurance, paid family and medical leave, and more.

For details on the compensation, see Your Compensation section below.

Applications for this position will be accepted until the roll is filled. Review of late applications is conducted at the discretion of the hiring manager.

Note to Candidates :

We strongly encourage you to apply, even if you dont believe you meet every one of the qualifications described . We are committed to building a diverse and inclusive organization and we are most interested in

finding the best candidate for the job, and that candidate may be one who comes from a less

traditional background. We recognize that requirements for educational and experience minimums create unnecessary barriers for under-served populations in pursuing employment opportunities in which they may be successful. In considering this alongside our Equity practices, we have removed educational and experience minimum requirements to focus on candidates abilities to excel based on the responsibilities of the position. We strongly encourage you to apply, even if you dont believe you meet every one of the qualifications described.

Who You Are :

As the Store Assistant Manager, youll play a key part in ensuring the smooth and efficient daily operations of our store while training for a future role as a Store Manager. Youll work closely with the Store Manager to maintain high standards of organization and functionality, all while creating a positive experience for customers, team members, volunteers, and donors.

You thrive in fast-paced environments, excel at prioritizing tasks, and have a natural ability to motivate and guide teams to achieve both short- and long-term goals. With a collaborative mindset and strong problem-solving skills, youll inspire your team to succeed and contribute to a respectful, welcoming workplace. Your role will be hands-on, requiring you to assist with tasks such as stocking shelves, helping donors, and operating equipment like pallet jacks and forklifts. This physically engaging position will also include lifting and moving heavy items, with mechanical or team assistance when needed.

This role is ideal for someone eager to learn and grow, with a strong interest in advancing to a Store Manager position within the Portland Region if the opportunity arises.

Who we are :

At Habitat for Humanity Portland Region we believe that everyone deserves a stable and affordable place to call home. Founded in 1981, we have built and repaired homes in partnership with over 3,000 people across the Portland region. Habitat for Humanity Portland Region is an independent affiliate of Habitat for Humanity International and operates out of three offices, four brick and mortar stores, one warehouse, and numerous construction sites in Portland, Beaverton, Hillsboro, King City, Gresham, and Lake Oswego.

Habitat Portland Region is intentional about building a healthy and thriving organizational culture and envisions a community of staff, partners, volunteers, and donors who are deeply committed to equitable and anti-racist practices in every facet of our organization. All of our staff engage in continual learning and seek ways to operationalize equitable practices. Our

Equity Statement and

Cultural Compact are living, breathing documents that we continually work toward.

Please visit our website and social media pages to learn more.

Youll be responsible for :

Store Manager-in-Training

Oversee store operations, applying policies and procedures, and step into the Store Manager role during absences.

Delegate tasks, monitor outcomes, and address issues as needed.

Learn to manage discretionary spending within limits.

Participate in hiring.

Learn how to create schedules to meet labor budget goals and business needs.

Control cash banks, process deposits, and train staff on POS systems.

Guide pricing decisions and collaborate on pricing guidelines.

Maintain a clean, organized store with well-stocked and signed merchandise.

Support Development Team processes and alignment with Portland Region ReStores' branding.

Assist with improvement projects within budget.

Support the Donation Pickup Team for residential and business pickups, as part of the weekly schedule if needed.

Perform other tasks as assigned to develop into a Store Manager role.

In Partnership with the Store Manager

Oversee store operations and employee performance.

Ensure customer service standards and safe working conditions.

Onboard, train, and assist with staff and volunteer performance management.

Assume Store Manager responsibilities during absences or as directed.

Support staff hiring and onboarding, collaborating with the Store Manager and Director of Retail.

Monitor work quality, motivate, and hold staff accountable.

Foster an inclusive atmosphere of openness, diversity, equity, and inclusion.

Approve quarterly objectives and conduct annual performance reviews.

Guide the Volunteer Coordinator on relevant projects and learn the volunteer management platform to provide coverage as needed.

Oversee site maintenance and safety concerns, including conducting safety meetings and incident reporting.

To be successful in this role, you possess :

Strong leadership and problem-solving skills to address unexpected issues and emergencies.

Proficiency in guiding store operations in collaboration with the Store Manager.

A track record in professionally managing customer and donor concerns.

Strong time management skills, including workload prioritization, punctuality, and timely reporting.

Knowledge in the safe use of equipment like forklifts, pallet jacks, and dollies.

Familiarity with communication tools such as phones, email, and 2-way radios.

The capability to learn, manage, and train others on the volunteer platform "Get Connected."

Adaptability to dynamic and evolving work environments.

Willingness to learn and teach new operational skills as needed.

At least three (3) years of leadership / management experience or equivalent relevant work experience.

Experience with volunteer work and volunteer management.

Excellent verbal, reading, and writing communication skills.

Basic math proficiency for routine tasks.

Any combination of formal education, paid work experience, unpaid / volunteer experience, and life experience will be considered.

To be considered above and beyond the average candidate in this role, youll also :

Possess working knowledge of the retail industry, preferably with experience in large-scale box stores or home improvement environments.

Be Bi-lingual in Spanish

Any qualifying combination of education, certification, and experience demonstrates the ability to perform the position's duties.

Your work environment and physical demands :

You will spend your workday in an open warehouse and retail environment.

Assisting customers and handling donations is very active and requires consistent standing, walking, bending, kneeling, stooping, crouching, and climbing.

You will frequently lift, move, and / or load items over 50 pounds with mechanical or co-worker assistance.

Your Work Schedule :

40 hours a week, potentially including Saturday and Sunday as required by your manager.

Current store hours : Wednesday Monday 10am-6pm, Tuesday 11 am 6 pm.

Your assigned store location may occasionally change temporarily for training or support purposes; however, these changes are rare and will remain within the Portland region

Your Compensation :

We aim to offer equitable pay and benefits and are committed to transparency in compensation. Basing compensation on a candidates willingness and / or ability to negotiate leads to inequities and bias in how employees are compensated.

We determine the best possible compensation offer based on base qualifications, relevant experience, internal equity, and the candidates competencies for the role demonstrated during the hiring process. Successful candidates are typically hired within the first half of the Pay Range and receive scheduled incremental increases. When starting in this position, your compensation will generally be between $23.30 / hour to wage range midpoint of $28.38 / hour . The full range for this position is $23.30 / hour to $33.77 / hour.

Your Benefits Package :

We offer a comprehensive benefits package that includes :

100% employer-paid health insurance premium (medical, vision, alternative care, prescriptions) for employee; 50% paid for dependents

100% employer-funded Health Reimbursement Account (HRA)

100% employer-paid dental insurance for employee; 50% paid for dependents

100% employer-paid disability insurance

Generous paid time off : starting at three weeks of Vacation time; two weeks of Sick time; 11 paid holidays; paid birthday off

3% matching 403(b) retirement savings plan

Flexible Spending Accounts (FSA)

Life insurance

Employee Assistance Program (EAP)

What to expect when you apply :

We strive to ensure our hiring process is accessible to all applicants. We know your time is valuable and want to acknowledge the time it can take to apply for a position. We ask you to submit your

resume,

cover

letter, and provide

three professional references using our online application. If you need assistance or accommodations in submitting your application or throughout the hiring process, please contact

email removed] .

Candidates are reviewed by the hiring manager and the hiring team. Selected candidates will be invited to participate in a screening phone call or virtual meeting. The final round of candidates will be invited to interview in-person with the hiring team. Occasionally we may request that finalists complete a second round of in-person interviews. We appreciate the time and effort that you put into this process.

Apply here : We will begin reviewing applications on or after 1.27.2025. If offered the position, and prior to starting work, you will be asked to complete a background check that includes a criminal record history record and motor vehicle record. Information from your background check will not necessarily preclude employment but will be considered in determining your suitability for this position.

Habitat for Humanity Portland Region is an equal opportunity employer and seeks to employ the best qualified people for all our positions in a manner that does not discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran / reserve national guard status, or any other status or characteristic protected by law.

This job description is intended as a guideline only and does not limit in any way the duties or responsibilities of any employee. Nothing herein shall be construed as a contract of employment, expressed or implied. All employment is terminable at will, with or without cause.

Employment Type : Full Time

Salary : $23 - $34

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