Store Volunteer Coordinator, Tigard ReStore

Store Volunteer Coordinator

Department: Volunteer Management

Reports to: Store Manager

Time Commitment: Full-time; non-exempt

Level: C

Compensation: $20.84/hour to $25.40/hour; We offer a comprehensive benefits package that includes medical, dental, and vision insurance, generous paid time off, life insurance, paid family and medical leave, and more.

• For details on the compensation, see Your Compensation section below.
  
  
  

Applications for this position will be accepted until the roll is filled. Review of late applications is conducted at the discretion of the hiring manager.

Note to Candidates:

We strongly encourage you to apply, even if you don’t believe you meet every one of the qualifications described. We are committed to building a diverse and inclusive organization and we are most interested in

finding the best candidate for the job, and that candidate may be one who comes from a less

traditional background. We recognize that requirements for educational and experience minimums create unnecessary barriers for under-served populations in pursuing employment opportunities in which they may be successful. In considering this alongside our Equity practices, we have removed educational and experience minimum requirements to focus on candidates’ abilities to excel based on the responsibilities of the position. We strongly encourage you to apply, even if you don’t believe you meet every one of the qualifications described.

Who You Are:

You are a dedicated Volunteer Coordinator specializing in managing volunteer programs, engagement, and outreach for one of Habitat for Humanity's local ReStores. Your role involves collaborating closely with the Store Manager for daily operations and with the Volunteer Programs Team for program development and staff growth. Together, you work to ensure the successful implementation of volunteer initiatives and achieve programmatic goals.

You empower both staff and volunteers to align their efforts with Habitat for Humanity Portland Region's mission by creating a welcoming and rewarding volunteer experience. Known for your positive attitude, adaptability, teamwork, and problem-solving skills, you thrive in social environments and are committed to fostering a collaborative and mission-driven atmosphere.

Who we are:

At Habitat for Humanity Portland Region we believe that everyone deserves a stable and affordable place to call home. Founded in 1981, we have built and repaired homes in partnership with over 3,000 people across the Portland region. Habitat for Humanity Portland Region is an independent affiliate of Habitat for Humanity International and operates out of three offices, four brick and mortar stores, one warehouse, and numerous construction sites in Portland, Beaverton, Hillsboro, King City, Gresham, and Lake Oswego.

Habitat Portland Region is intentional about building a healthy and thriving organizational culture and envisions a community of staff, partners, volunteers, and donors who are deeply committed to equitable and anti-racist practices in every facet of our organization. All of our staff engage in continual learning and seek ways to operationalize equitable practices. Our Equity Statement and Cultural Compact are living, breathing documents that we continually work toward.

Please visit our website and social media pages to learn more.

You’ll be responsible for:

Volunteer Administration – 50%

• Manage volunteer profiles and review volunteer applications in Get Connected.
• Coordinate and participate in volunteer outreach efforts, including neighborhood networking and tabling events as needed.
• Audit volunteer hours, coordinate onboarding, and maintain an accurate database.
• Manage in-store volunteer recognition budget, under the supervision of the Store Manager.
• Solicit volunteer content for the Volunteer Program Team to be included in monthly newsletters (both affiliate and ReStore); prepare volunteer spotlights for social media.
• Maintain accurate inventory of volunteer supplies and incentives.
• Facilitate in-store staff training on volunteer best practices and using the Get Connected platform.
  
  
  

Volunteer Engagement within Store – 50%

• Focus on volunteer engagement, satisfaction, and involvement in the mission and goals of the ReStores.
• Manage daily volunteer schedule to ensure appropriate staffing.
• Engage, lead, and work alongside individual volunteers and volunteer groups.
• Evaluate and coach volunteers’ performance, providing constructive feedback and ensuring volunteer satisfaction.
• Coordinate volunteer appreciation and recognition events and incentives with store management.
  
  
  

Store Support – as needed

• Under the direction of the Store Manager, support store staff when needed (opening or closing the store, covering breaks, back-up cashier, etc.)
  
  
  

To be successful in this role, you will possess**:

• Experience in volunteer coordination or management.
• Ability to demonstrate a comprehensive understanding of the volunteer perspective and best practices in volunteer administration.
• Excellent communication, interpersonal, and leadership skills.
• Demonstrated skill in group facilitation while creating a positive and inclusive environment for diverse groups of people.
• The ability to multi-task and complete projects with frequent interruptions.
• Access to reliable transportation.
• Strong computer skills.
• Able to work collaboratively with staff.
• The ability to lead with integrity, honesty, and knowledge that promotes the culture and values of Habitat for Humanity Portland Region.
• Any combination of formal education, paid work experience, unpaid/volunteer experience, and life experience will be considered.
  
  
  

To be considered above and beyond the average candidate in this role, you’ll also:

• Any qualifying combination of education, certification, and experience that demonstrates the ability to perform the duties of the position.
• Experience with Get Connected
  
  
  

Your work environment and physical demands:

• You will spend your workday in an open warehouse and retail environment.
• Assisting customers and handling donations is very active and requires consistent standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing.
• This means you will frequently lift, move, and/or load items over 50 pounds with mechanical or co-worker assistance.
  
  
  

Your Work Schedule:

• 40 hours a week, Tuesday – Saturday. Potentially including Saturday and Sunday as required by your manager.
• Current store hours: Wednesday – Monday 10am-6pm, Tuesday 11 am – 6 pm.
  
  
  

Your Compensation:

We aim to offer equitable pay and benefits and are committed to transparency in compensation. Basing compensation on a candidate’s willingness and/or ability to negotiate leads to inequities and bias in how employees are compensated.

We determine the best possible compensation offer based on base qualifications, relevant experience, internal equity, and the candidate’s competencies for the role demonstrated during the hiring process. Successful candidates are typically hired within the first half of the Pay Range and receive scheduled incremental increases. When starting in this position, your compensation will generally be between $20.84/hour to wage range midpoint of $25.40/hour. The full range for this position is $20.84/hour to $30.22/hour.

Your Benefits Package:

We offer a comprehensive benefits package that includes:

• 100% employer-paid health insurance premium (medical, vision, alternative care, prescriptions) for employees; 50% paid for dependents
• 100% employer-funded Health Reimbursement Account (HRA)
• 100% employer-paid dental insurance for employees; 50% paid for dependents
• 100% employer-paid disability insurance
• Generous paid time off: starting at three weeks of Vacation time; two weeks of Sick time; 11 paid holidays; paid birthday off
• 3% matching 403(b) retirement savings plan
• Flexible Spending Accounts (FSA)
• Life insurance
• Employee Assistance Program (EAP)
  
  
  

What to expect when you apply:

We strive to ensure our hiring process is accessible to all applicants. We know your time is valuable and want to acknowledge the time it can take to apply for a position. We ask you to submit your resume, cover letter, and provide three professional references using our online application. If you need assistance or accommodations in submitting your application or throughout the hiring process, please contact HR@habitatportlandregion.org.

Candidates are reviewed by the hiring manager and the hiring team. Selected candidates will be invited to participate in a screening phone call or virtual meeting. The final round of candidates will be invited to interview in-person with the hiring team. Occasionally we may request that finalists complete a second round of in-person interviews. We appreciate the time and effort that you put into this process.

Apply here: https://bit.ly/HABCAREERS

We will begin reviewing applications on or after 1.27.2025. If offered the position, and prior to starting work, you will be asked to complete a background check that includes a criminal record history record and motor vehicle record. Information from your background check will not necessarily preclude employment but will be considered in determining your suitability for this position.

Habitat for Humanity Portland Region is an equal opportunity employer and seeks to employ the best qualified people for all our positions in a manner that does not discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.

This job description is intended as a guideline only and does not limit in any way the duties or responsibilities of any employee. Nothing herein shall be construed as a contract of employment, expressed or implied. All employment is terminable at will, with or without cause.