What are the responsibilities and job description for the IT Support Specialist position at Habush Habush & Rottier?
Company Overview
Habush Habush & Rottier is a leading law firm specializing in Plaintiff's Personal Injury law, with a proud history of serving clients since 1930. With 13 locations throughout Wisconsin, we are dedicated to providing exceptional legal representation and support to those in need.
We are looking to add an IT Support Specialist to our beautiful downtown Milwaukee location!
IT SUPPORT SPECIALIST
The IT Support Specialist works under the direction of the IT Manager to support the following areas.
JOB DUTIES
70% IT Help Desk
- Act as first point of contact for users experiencing technical difficulties.
- Troubleshoot and manage hardware, software, or network problems.
20% Desktop Support
- Maintain an inventory of installed software, manage software licensing, and manage upgrades.
- Work with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule.
- Analyze and make recommendations for hardware and software standardization.
- Create user accounts and manage access control based on company policies.
10% Systems Administration
- Install operating system software, patches and upgrades.
- Analyze, troubleshoot and resolve system hardware, software and networking issues.
- Configure, optimize, fine-tune and monitor operating system software and servers.
- Perform system backups and recovery.
- Conduct server builds.
REQUIRED KNOWLEDGE, SKILLS AND CHARACTERISTICS
· Strong understanding of IT systems.
· Excellent problem-solving, communication and interpersonal skills.
· Ability to work well with others at all levels of the company.
EDUCATION AND EXPERIENCE
· Associates Degree in IT and/or 3-5 years of experience.
If you're ready to make a significant impact on our IT operations while supporting a dedicated team in the legal field, we invite you to apply today at Habush Habush & Rottier!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Holiday pay
- Profit sharing
Schedule:
- Day shift
- Monday to Friday
Ability to Commute:
- Milwaukee, WI 53202 (Required)
Work Location: In person
