What are the responsibilities and job description for the Valet Attendant/Bell Person position at Hacienda Del Sol Resort?
Part-Time
Hacienda Del Sol Guest Ranch Resort is an historic luxury resort located at the foothills of the Catalina Mountains in Tucson, Arizona. Featuring scenic guest rooms, exquisite dining options, and rejuvenating Spa services delivered with Forbes rated service. If you have a passion for great service, we would love to consider you to join our team of extraordinary hospitality professionals.
Summary: The Valet Attendant's primary objective is to provide a positive impression to the guests upon arriving and leaving the property. Responsible for interacting with guests, clients and associates to ensure excellent guest service.
Responsibilities:
• Exercise customer service as their top priority
• Must have a flexible schedule, available for weekends, and holidays
• Must remember that you’re going to be the first and last contact the guests has for the property and that you are an integral customer service contact
• Parking and retrieving guest cars
• Must record the location of the parking space as well as the number on the valet ticket
• Ensure the customer’s keys and the tickets are placed in the proper location
• Comfortable driving any size and type of vehicle
• Comfortable driving a manual transmission
• Provide claim check as well as instructing the guests about ways to reclaim their vehicle
• Park guest vehicles in the specified areas through a safe and efficient way
• Retrieve the customer vehicles from the specified parking areas in a safe and efficient way
• Give travel directions as well as information to property events and promotions
• Encouraging and uplifting attitude
• Know and obeys all traffic regulations
• Courteous in treating the customers and also in resolving any service issues
• Deliver any internal and external service for the guest and ensuring all interaction
• Capable of giving apt and well-informed service
• Greet the arriving and departing guests; must open the passenger door of the vehicle and offers assistance appropriately
• Must be knowledgeable about property
• Must be able to locate, describe, and illustrate all room amenities
• Preform on property deliveries such as amenities, flowers, dry-cleaning, etc.
• Provide luggage pick-up and delivery upon guest arrival and departure
Qualifications:
• Must have a valid driver’s license
• Must have a clear and current driver’s license report from DMV
• Must be 18 years or older
• Comfortable driving any size and type of vehicle including manual transmission
EEOC Statement
Hacienda Del Sol Resort is committed to equal opportunity in employment and to creating a welcoming and diverse environment for all employees. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital or veteran status, genetic information or any other characteristic protected by law.
