Lead IT Systems Engineer - Federal

hackajob is collaborating with Lumen Technologies to connect them with exceptional tech professionals for this role.

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Lead IT Systems Engineer will work in a challenging, hands-on environment.

Window and LINUX Red Hat System Administrator

Work location is San Antonio and on site.

The Main Responsibilities

• Utilize trouble ticketing system to document and track outages.
• Exercise sound judgment during the escalation of trouble tickets.
• Provide advanced Tier III and IV support by remotely troubleshooting and repairing transport backbone equipment, sub-tending devices, and user applications/services for a nationwide fiber optic transport network and two geographically separated network operations centers.
• Perform advanced troubleshooting as the internal escalation point of contact for complex and persistent trouble tickets.
• Interact extensively with internal engineering and support teams as well as with Tier IV support engineers of various hardware/software vendors to solve challenging issues.
• Interact closely with network engineers, security personnel, program managers and vendors to meet network performance criteria.
• Act as network operations technical lead on new and emerging network management/defense requirements and designs.
• Manage and participate in enterprise-level projects encompassing systems, networks, and SAN/NAS storage.
• Respond to network and system issues by isolating the problem and utilizing resources in a manner which least disrupts network availability.
• Perform diagnostics using software and hardware tools to optimize network performance.
• Oversee/monitor status of systems and equipment to address potential technical problems. Inspect and analyze equipment/systems performance to determine maintenance and repair requirements.
• React quickly and competently to identify, track, document, escalate, and resolve immediate network vulnerabilities/threats.
• Configure, maintain and monitor Windows Server Failover Clusters, McAfee EPO, SQL, System Center, SolarWinds, SharePoint, Red Hat Linux, and Exchange Servers
• Conduct risk assessments to identify possible security violations using ACAS and DoD STIGs.
  
  

What We Look For In a Candidate

The right candidate will develop methods and procedures to ensure systems and applications are protected. Develop and implements detailed standard operations procedures.Able to provide after-hours support on an on-call basis, as required. Estimated 15% of time is travel; however, the amount of travel is dependent on the current mission requirement and operations environment.

Basic Qualifications

• MSCA certifications desired.
• RHCE certification desired
• DoD 8570 IAT Level II certification or above required.
• Bachelor’s degree in an Information Technology field and three years experience or seven years applicable work experience desired.
• Experience with Windows Server 2016/2019/2022, SQL, System Center, SolarWinds, SharePoint, Red Hat Linux, Exchange, IDS/IPS, Firewall and Host Based Security, ACAS, Sun Solaris servers, Cisco/Juniper devices, highly desired.
  
  

Required Qualifications

• Top Secret clearance mandatory and current SCI mandatory.
  
  

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Range

$114,082 - $152,109 in these states: TX