Logistics Operations Supervisor

Job Summary:

Essential Duties and Responsibilities:

Organizational Management

• Develops and manages metric-driven logistics, warehousing, and inventory processes, ensuring continuous measurement, analysis, and improvement.
• Maintains knowledge of all customers, employees, and independent contractors, ensuring clear communication of customer requirements.
• Establishes professional relationships with independent contractors, vendors, customers, and employees.
• Assists Terminal Managers with pricing, route analysis, and Xcelerator operations.
• Ensures compliance with DOT and TSA requirements, leveraging internal resources when necessary.
• Supports the Terminal Manager in implementing customer requirements related to security, handling, packing, sorting, receiving, loading, and delivery.
• Operates warehouse equipment, including forklifts, pallet jacks, hand trucks, and box trucks, to properly stage and store products.
• Ensures adherence to standard operating procedures and reports unresolved issues to the Terminal Manager.
• Monitors warehouse performance metrics, assisting in receiving, staging, sorting, loading, and delivery operations.
• May operate company-leased or owned equipment as needed to fulfill customer requirements.
• Completes additional duties as assigned to support Hackbarth’s strategic and financial objectives.

Supervision

• Uses strengths-based supervision to help team members identify and utilize their skills.
• Supports employee growth through professional development opportunities.
• Sets clear expectations and models adherence to company values, holding staff accountable.
• Conducts regular coaching sessions and completes performance reviews on time.
• Directly supervises warehouse and assigned operations staff.

Learning & Development

• Actively engages in internal and external training programs.
• Demonstrates enthusiasm for continuous learning and professional growth.
• Maintains knowledge of Hackbarth’s various service lines.

Community Engagement

• Represents Hackbarth’s values within the community and adheres to ethical business practices.

Technology Utilization

• Proficiently operates office equipment, including copiers, fax machines, and scanners.
• Uses Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Explorer) effectively.
• Efficiently operates logistics and operations management software, including Xcelerator.

Qualifications:

• Associate’s degree preferred or a minimum of three years of experience in logistics and transportation management.
• Strong knowledge of transportation and courier operations.
• Experience using transportation management software (Xcelerator or similar preferred).
• Highly organized with strong attention to detail.
• Reliable transportation and a valid driver’s license with appropriate insurance.
• Ability to pass a background check, MVR, and drug screening.
• Demonstrated ability to:
  • Work effectively with internal and external stakeholders.
  • Function as part of a team.
  • Communicate clearly in person and through electronic media.
  • Manage multiple priorities effectively with minimal supervision.

Working Conditions & Physical Demands:

• Frequently required to walk, talk, or hear (50% of time).
• Regularly required to stand, sit, use hands, and reach with arms (50% of time).
• Frequently lifts and moves up to 50 pounds (50% of time).
• Requires close vision, color vision, and depth perception.
• Frequent exposure to moving mechanical equipment and airborne particles in a warehouse setting.
• Occasional travel within the region and to other Hackbarth locations.
• Weekend or overtime work may be required, particularly during start-ups or new business launches.

Compensation & Benefits:

• Competitive salary ($40,000 - $45,000 annually, based on experience).
• Health, dental, and vision insurance.
• Supplemental insurance options.
• Retirement plan options.
• Paid time off and holidays.
• Opportunities for career advancement.
• A collaborative and inclusive work environment.

Salary : $40,000 - $45,000