What are the responsibilities and job description for the Regional Director of Operations - Southeast position at Hackbarth Delivery Service?
Hackbarth Delivery Service, Inc is a leading logistics and transportation company dedicated to delivering exceptional service and innovative solutions to our clients. We pride ourselves on our commitment to efficiency, sustainability, and customer satisfaction. As we continue to grow, we are looking for a dedicated and experienced Regional Director to join our team.
As a key leader within Hackbarth, the Regional Director drives operational excellence across a vast geographic area, overseeing terminal operations and ensuring seamless logistics performance. This high-impact role demands strategic leadership, hands-on coaching, and the development of Terminal Managers to maximize efficiency and service quality. With full P&L ownership, the Regional Director is responsible for customer engagement, financial performance, cost management, and pricing strategies. Collaborating closely with the Executive Team, this position is instrumental in optimizing processes, enhancing profitability, and driving long-term business success.
Essential Duties and Responsibilities
Organizational Management
- Develop, implement, and manage metric-driven logistics, warehousing, and inventory management processes, with a focus on continuous improvement and process ownership.
- Serve as a senior management team member, contributing to strategic decisions and leveraging assets and relationships to maximize return on investment. Communicate key strategies to Terminal Managers for effective regional execution.
- Maintain a thorough understanding of the P&L for each terminal in the assigned region, along with customer insights and business development opportunities to establish effective operating budgets.
- Provide expertise in pricing strategies, route analysis, and the Xcelerator system to assist Terminal Managers in optimizing operations.
- Utilize root cause analysis and problem-solving methodologies to identify inefficiencies and implement corrective actions that enhance operational effectiveness.
- Ensure adequate backup support for all operational functions across the region to maintain continuity and service excellence.
- Enforce adherence to standard operating procedures in all terminals within the assigned region to maintain consistency and compliance.
- Assist Terminal Managers in developing procedures for onboarding new projects and work initiatives added to the Hackbarth portfolio.
- Lead the development and coaching of Terminal Managers and operational staff, fostering their professional growth and contributing to overall organizational success.
Working Conditions / Physical Demands
- Extensive Travel (At least 75% of the time) – The ideal candidate will spend one week at their home base terminal and travel to other terminals for the remaining three weeks of the month.
- Occasionally required to stand, sit, use hands for handling objects or tools, and reach with arms.
- Occasionally (less than 25% of the time) required to lift and move items weighing up to 50 pounds.
- Frequently (50% of the time) requires specific vision abilities, including close vision, color distinction, and depth perception.
- Occasionally (less than 25% of the time) exposed to moving mechanical equipment and airborne particles, with a typically quiet noise level in the work environment.
- Occasionally (less than 25% of the time) required to work weekends or overtime, primarily during start-ups or when onboarding new business.
An Equal Opportunity Employer
