What are the responsibilities and job description for the IT Project Assistant position at Hackensack Meridian Health?
Description
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Information Technology (IT) Project Assistant will serve as coordinator to the Digital Technology Services (DTS) Project Management Office (PMO) department at Hackensack Meridian Health (HMH). Responsible for educating new PMO team members and applicable DTS leaders on the PMO methodology, ensuring compliance to the methodology and creating monthly metrics to monitor PMO outcomes.
This position is a hybrid opportunity and can require being onsite anywhere up to 25% at any Hackensack Meridian Health location as needed.
Responsibilties
A day in the life of a Information Technology (IT) Project Assistant at Hackensack Meridian Health includes:
Education, Knowledge, Skills and Abilities Required:
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Information Technology (IT) Project Assistant will serve as coordinator to the Digital Technology Services (DTS) Project Management Office (PMO) department at Hackensack Meridian Health (HMH). Responsible for educating new PMO team members and applicable DTS leaders on the PMO methodology, ensuring compliance to the methodology and creating monthly metrics to monitor PMO outcomes.
This position is a hybrid opportunity and can require being onsite anywhere up to 25% at any Hackensack Meridian Health location as needed.
Responsibilties
A day in the life of a Information Technology (IT) Project Assistant at Hackensack Meridian Health includes:
- Understand the PMO methodology and monitor for adherence.
- Develop monthly PMO metrics scorecard.
- Lead process improvement efforts for PMO methodology.
- Train and support PMO team members and applicable DTS leaders on PPM tools and PMO methodology.
- Support, Manage and troubleshoot issues with PPM tools.
- Prepare and facilitate PMO meetings.
- Assist the Project Manager with administrative functions and processes.
- Manage/build relationships across DTS and with key organizational stakeholders/teams (i.e. IMO, strategy office, etc.).
- Analyze project data and produce progress reports.
- Coordinate small projects as requested.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
Education, Knowledge, Skills and Abilities Required:
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Minimum of 2 or more years of experience in an administrative or professional setting, preferably within health care.
- Excellent communication and interpersonal skills, capable of developing strong relationships.
- Strong organizational and time management skills.
- Process oriented thinker, ability to lead process improvement conversations.
- Knowledge and understanding of PMO processes.
- Excellent written and verbal communication skills.
- Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
- Detail-oriented, independent thinker, self-motivated and adaptable to continuous change.
- Bachelor's Degree.
- Healthcare experience, a plus.
- Project Management experience, a plus.
- Service Now and Asana experience, a plus.
- Certified Associate in Project Management (CAPM) Certification.
