IT Supervisor, Team Lead Applications Analyst - Digital Technology Services

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

In conjunction with their manager and / or director, the Supervisor, Team Lead Applications Analyst supervises and participates in the gathering of business requirements, conducting needs assessments, and developing functional specifications and builds to ensure that developed information technology (IT) solutions support business objectives across Hackensack Meridian Health (HMH). Works independently and supports and acts as a resource to a team of Application Analysts.

This is a hybrid position. Holidays and weekends are required when the is a project go-live or unexpected downtime occurs. There are no regularly scheduled weekends or holidays. Candidates need to b e Certified in Ambulatory or Certified in Epic Inpatient module along with an outpatient certification such as Bones, Phoenix, and Data Courier.

Responsibilities

A day in the life of a Supervisor, Team Lead Applications Analyst at Hackensack Meridian Health includes :

• Oversees as well as participates in the project management cycle for all software implementation, maintenance and support processes.
• Directs software building, testing and support tasks within the team, and among other Information Technology work groups, other departments within the organization, and vendors.
• Provides application expertise and guidance to the team and promotes staff development.
• Makes recommendations and assists with the development of departmental policies and procedures as well as departmental and organizational process improvement efforts.
• Promotes teamwork, facilitates inter-team and intra-team communication.
• Takes positions of leadership when installing / upgrading new / existing applications and components, configuring application settings and validating work performed by lower level Application Analysts.
• Operates as an escalation point for related application issues related to team efforts and tasks.
• Provides go-live support for users on new applications, modules, and functionality.
• Oversees and / or performs analysis of necessary application modifications and works with IT associates and / or the vendor to coordinate the modification.
• Analyzes business / clinical needs and requirements.
• Interprets end user requirements by fully discussing potential options and helping clients move towards optimal solutions.
• Evaluates the operational workflow that is applied to the system.
• Creates system specifications from user requirements.
• Creates test plans and tests new systems, version upgrades, and any system modifications.
• Documents all outcomes of testing. Reviews lower level Application Analysts test plans and documented outcomes for consistency and thoroughness.
• Responsible for application implementation, troubleshooting, and support.
• Presents oral and written communications to project teams and other departments.
• Updates system, operational, and department documentation.
• Recommends areas for process improvements.
• Provides on-call support for applications.
• Functions as a preceptor for new staff in the department.
• Responsible for performing Payroll duties.
• Responsible for managing the day-to-day activities of assigned applications analysts team members, including but not limited to the prioritization of work, coordination of resources, and performance reviews.
• Performs other related duties incidental to the work described herein.
• Adheres to HMH's competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required :

Education, Knowledge, Skills and Abilities Preferred :

Licenses and Certifications Required :

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.