Community Health Worker (part-time)

Community Health Worker
Job Type: Part-time (20 hours/week) / Non-Exempt
Job Location: Muskegon, MI

Hackley Community Care (HCC) is a community health center situated near the scenic shores of Lake Michigan and Muskegon Lake. We proudly offer a range of services—including medical, dental, behavioral health, and pharmacy— to the residents of Muskegon County and its surrounding areas. Our transparent work environment fosters a culture where people choose to work, stay, and thrive.

The Community Health Worker will be responsible for encouraging patient and provider shared decision-making, promoting healthy patient behaviors that reduce risk, improving medication adherence, furthering patient self-management skills and linking the clinical care provided by the Health Center with community-based social supports. Through home and onsite visiting and telephone contact, this individual facilitates access to needed health and social services and effectively educates, motivates, and supports patients in pursuing behavior and lifestyle modifications that improve health status and quality of life.

Benefits and Perks:

Job Responsibilities, include but not limited to:

• Uses the protocols for care coordination.

• Interviews clients, enters information from home visits into database, advocates for client and acts as a liaison between client and other service providers.

• Chart encounters in the EMR for Hackley Community Care patient encounters.

Job Qualifications and Special Skills:

• Must be 18 years of age or older and possess a high school diploma or equivalent.

• Current Certification as a Community Health Worker under a CHW Training Program Pathway via completion of an MDHHS-approved Community Health Worker Training Program; or

• Planned Certification as a Community Health Worker through the CHW Work Experience Pathway requiring verified completion of 1,000 hours of experiential learning with the last three years and a commitment to complete the CHW Training Program Pathway noted above.

• Maintain six hours of continuing education through an MDHHS approved CHW training program annually that aligns with the C3 Project core competencies.

• Must secure and maintain status allowing for individual services offered to Medicaid beneficiaries to be reimbursable, including enrollment as a Medicaid Provider and a listing of in good standing with the MI Medicaid CHW Registry.

• This position requires both a criminal background check and a motor vehicle background check.

• Use of personal vehicle for home visits and other travel requirements.

• Possess current or be able to successfully complete a BLS (Basic Life Support) certification.

• Strong oral and written communication skills.

• Excellent interpersonal and customer service skills and follow through with ability to interact successfully with a diverse group of patients, staff, customers, and community groups effectively and tactfully.

• Ability to maintain confidentiality.

• Possess good computer skills with accuracy in work.

• Detail oriented and excellent organizational and time management skills.