What are the responsibilities and job description for the Information Systems Specialist II - Housing Systems Specialist position at HACLA?
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Position Overview: We are seeking a detail-oriented Housing Systems Support Specialist to join our team. This role involves providing technical support and system expertise for housing programs, including Section 8 and Public Housing. The ideal candidate will have a deep understanding of housing management systems and related technologies to optimize operations and improve service delivery.
Key Responsibilities:
- Provide technical support for housing management systems, including troubleshooting and resolving system issues.
- Assist in the configuration, maintenance, and enhancement of Yardi Voyager PHA, RentCafe, and related applications.
- Support mobile applications such as Mobile Property Inspections and Mobile Work Order Management.
- Design and generate reports using Microsoft SQL Server Reporting Services (SSRS).
- Collaborate with cross-functional teams to ensure system compliance and alignment with housing program requirements.
- Train staff on system usage and best practices.
Required Knowledge and Experience:
- In-depth knowledge of Section 8 and Public Housing programs, policies, and procedures.
- Proficiency in Yardi Voyager PHA, including RentCafe and related modules.
- Experience with Mobile Property Inspections Apps and Mobile Work Order Management Apps.
- Expertise in Microsoft SQL Server 2019 or later, including database design and optimization.
- Strong skills in Microsoft SQL Server Reporting Services (SSRS) for creating custom reports.
- Understanding of system integration and data migration processes.
Preferred Qualifications:
- Strong analytical and problem-solving skills.
- Excellent communication and training abilities.
- Familiarity with other housing-related technologies and platforms.
- Experience working in an IT or systems support role within a housing authority or similar organization.
Job Type: Full-time
Pay: $125,091.20 - $154,668.80 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: Hybrid remote in Los Angeles, CA 90057
Salary : $125,091 - $154,669
