What are the responsibilities and job description for the Host position at Hae Pot?
Job Overview
We are seeking a friendly and organized Host/Host to join our team. In this role, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a smooth dining experience. Your primary duties will involve greeting guests, managing reservations, and coordinating seating arrangements. A strong emphasis on customer service and communication skills is essential to enhance guest satisfaction and contribute to our restaurant's positive reputation.
Duties
- Greet and welcome guests as they arrive at the restaurant.
- Manage the reservation system and ensure efficient seating arrangements.
- Assist guests with any inquiries regarding the menu or restaurant services.
- Maintain a clean and organized front-of-house area.
- Communicate effectively with kitchen staff and servers to ensure timely service.
- Handle phone calls with professionalism, providing information about the restaurant and taking reservations.
- Provide excellent customer service by addressing guest needs promptly and courteously.
- Assist in managing waitlists during peak hours to optimize guest flow.
Skills
- Proficiency with Aloha POS or similar point-of-sale systems is preferred.
- Strong phone etiquette skills for handling reservations and guest inquiries.
- Excellent communication skills to interact effectively with guests and team members.
- Previous experience in a restaurant or food service environment is a plus.
- Ability to provide exceptional guest services, ensuring a memorable dining experience.
- Strong organizational skills to manage multiple tasks efficiently in a fast-paced environment.
- A positive attitude and willingness to help others are essential for success in this role.
Join our team as a Host/Host, where your contributions will be vital in delivering outstanding customer experiences!
Job Type: Part-time
Pay: $10.00 - $15.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Night shift
Ability to Commute:
- Hattiesburg, MS 39402 (Required)
Ability to Relocate:
- Hattiesburg, MS 39402: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $15