What are the responsibilities and job description for the Account Manager Hospital - PA/OH position at Haemonetics?
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Job Details
JOB SUMMARY
Function as Account Manager to hospital customers and prospects within the assigned geography.
Effectively sell equipment, disposables, software, and service within the Hemostasis Management and Cell Salvage portfolios in the Hospital Division through a multifaceted strategic sales process.
Influence superior standards of care through our complex technologies targeting acute care surgical and critical care environments including but not limited to specialties and call points such as Cardiovascular Surgery, Anesthesia, Trauma, Intensive Care, Perfusion, Orthopedics, OB / GYN, Neurosurgery, Laboratory Medicine, Information Technology, Hospital Administration and Supply Chain while focusing on growing existing business and prospecting new business.
Responsibilities / Essential Duties
Territory Management :
Accountable for overall territory management, achievement of equipment and consumable sales goals, profitability and account management within the assigned product lines
Develop and execute comprehensive territory plans by account to increase revenue and secure new business
Provide accurate and timely quarterly sales forecasts
Partner with cross-functional counterparts (especially Clinical Specialists) as appropriate to effectively deliver and drive the adoption of our technologies
Maintain existing business including ensuring accounts remain contractually compliant and incremental business is achieved
Resolve customer concerns through accurate and timely investigations; swiftly develop and implement corrective actions to ensure outstanding service for our customers and clients
Keep up-to-date account data within CRM including contacts and pipeline opportunities
Product Sales :
Effectively target new business through the use of analytical tools
Identify key influencers and uncover needs solved by our technologies
Educate customers on products, concepts, & industry trends
Develop brand loyal clinical, economic, and technical champions
Conduct superior sales presentations, product evaluations, collect detailed data points, and focus on service to drive customer conversions
Arrange multi-disciplinary hospital consensus meeting to get agreement from all stakeholders on purchase
Prepare equipment and consumable quotes and creates mutually beneficial local contract agreements
Drive urgency and priority to our technology and secure hospital / departmental capital funding
Function as Project Manager to manage and plan entire product implementation post-sale securing and collaborating with appropriate Haemonetics implementation resources for project from contract to go-live, including device installation, software integration, and laboratory equipment validation. Implementation support requires both virtual an on-site needs
Consult internal product development in the creation of new products and services
Collaborate with key opinion leaders and provide network to thought leaders
Attend industry conventions and trade shows
Provide product feedback to Sales, Marketing and R&D including customer feedback on product enhancements and competitive developments
Provide data to sales, marketing, and R&D for specific recommendations that require input from key stakeholders
Attend continuous virtual and live trainings and stay informed on advancements in clinical procedures, clinical studies impacting our technologies, and competitive innovations
Qualifications
Bachelor's Degree required; Business degree preferred
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