What are the responsibilities and job description for the Territory Sales Representative position at Hafele Brand?
Häfele America Co. - Who we are:
- A global powerhouse in the areas of LED lighting, cabinet and furniture hardware, kitchen organization and much more.
- We offer a strong benefits package including medical, dental, 401(k) with company match, employee discount and other perks.
- There’s a very good reason 41% of our employees have been with us for over ten years – we hire the best, treat people well and truly provide a family atmosphere that works hard and plays to win.
The Territory Sales Representative role at a glance:
- You’ll be selling hardware – both cabinet and architectural – to a variety of different individuals and businesses while actively representing the Häfele brand.
- Our team of sales professionals is the best at what they do in our industry. We offer continuous, personalized training throughout your tenure to stay ahead of industry trends.
- Passion for the product and the brand are paramount in this role. Everything else can be taught. And there is a lot to learn.
- Experience in hardware or millwork is strongly preferred, but we’ll gladly consider candidates with transferable skills and backgrounds.
About the Role
The Territory Sales Representative (TSR) travels within the defined territory promoting Häfele hardware (cabinet and architectural) to manufacturers, designers, engineers, and architects. The focus is on sales and support to existing customers and specifiers as well as the development of prospective customers and specifiers.
What will be Expected of You
- Develop and maintain a detailed sales and support plan for the territory.
- Maintain consistent contact with customers to maintain a high degree of customer satisfaction.
- Develop a daily agenda of in-person customer visits to demonstrate current and speculative products and assist in customer hardware decisions including new product development. Determine the customer’s needs.
- Prepare price quotations and write orders subject to approval by Häfele Management.
- Maintain a detailed database on previous, current and future customer product presentations and associated meetings. Provide daily activity reports to Sales Management at regular intervals.
- Travel to trade shows within and outside of the territory. Travel may include nights and weekends.
- Participate in required training (product, computer, sales, etc.) within and outside of the territory.
- Keep company informed on competitive products, promotional materials, sales techniques, pricing, warranty, and marketing activities occurring within your territory. Complete product and market research reports as directed by Sales and Marketing Management.
- Communicate regularly with Customer Service, Sales Management, Marketing Management, and other internal personnel via phone, fax, and email regarding customer activities.
- Utilize and maintain daily Salesforce CRM
- Maintain a home office to conduct business exclusively for Häfele America Co.
- Other duties may be assigned.
Education and Experience Required
Bachelor’s degree from a four-year college or university and 1 to 2 years of related sales experience; or an equivalent combination of education and experience.
Physical Demands
Physical demands of the position include travel to the customer’s place of business, use of hands to demonstrate products, good verbal skills and the ability to lift up to 50 pounds. May require overnight travel within assigned territory. The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
