What are the responsibilities and job description for the Marketing Specialist position at Haft Creative?
About the Role
We are seeking a UX Researcher to help us uncover user insights and improve our product experiences. In this role, you will design and conduct research studies, analyze user behavior, and collaborate with cross-functional teams to inform product decisions. Your work will ensure our products are intuitive, user-friendly, and aligned with real user needs.
Key Responsibilities- Design and execute qualitative and quantitative user research studies, including interviews, usability testing, surveys, and analytics reviews.
- Analyze and synthesize findings into actionable insights that drive product and design improvements.
- Collaborate closely with product managers, designers, and engineers to integrate user-centered thinking into the development process.
- Develop user personas, journey maps, and experience frameworks to improve decision-making.
- Advocate for the user by clearly communicating research findings and recommendations to stakeholders.
- Continuously refine research methods and best practices to enhance efficiency and impact.
- 2-5 years of UX research experience in a tech, SaaS, or digital product environment.
- Strong knowledge of research methods, including usability testing, surveys, interviews, and behavioral analytics.
- Experience with tools such as UserTesting, Qualtrics, Lookback, Optimal Workshop, or Hotjar is a plus.
- Ability to translate complex data into clear, compelling insights.
- Strong communication and collaboration skills, with the ability to influence product direction.
- Experience working in agile or cross-functional product teams.
- Familiarity with A/B testing and data analysis tools like Google Analytics, Amplitude, or Mixpanel.
- Knowledge of accessibility best practices and inclusive design.
- Background in psychology, human-computer interaction (HCI), or a related field.
- Work on impactful projects that shape the future of our products.
- Collaborate with a passionate, user-focused team.
- Competitive salary, benefits, and opportunities for growth.
If you’re a curious, detail-oriented, and strategic UX researcher who loves solving complex user challenges, we’d love to hear from you!
Would you like this tailored to a specific industry or seniority level?