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Hagerstown Community College is hiring: Audio Visual Support Technician in Hager

Hagerstown Community College
Hagerstown, MD Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 5/8/2025

SUMMARY STATEMENT :

The Audio-Visual Support Technician provides setup and support of all instructional technology on campus and satellite locations. The technician works with faculty and other audio-visual staff to meet immediate instructional needs.

This is a part-time position for 29 hours per week. The position will require flexible working hours including evenings and weekends.

ORGANIZATIONAL RELATIONSHIPS :

  • The Audio-Visual Support Technician reports directly and is responsible to the Audio-Visual Manager.
  • Works with faculty, WSCE instructors, other college staff, outside agencies, and groups using instructional equipment.
  • The position requires the shared responsibility of any LT student workers on duty during the same hours.

ESSENTIAL DUTIES :

  • Respond to faculty and staff calls and e-mails for assistance with instructional equipment : main campus, satellite locations, and remotely.
  • Sets up and takes down equipment according to the department schedule.
  • Assists with installation, maintenance, and troubleshooting of instructional equipment including Extron programming configuration software.
  • Enter data into the department inventory database.
  • Provide technology training on classroom equipment and instructional software.
  • Provide technical support for specific events.
  • Videotaping and editing of classroom demonstrations and special events on campus.
  • Other duties as assigned.
  • Requirements :

    EDUCATION AND EXPERIENCE :

    An associate degree is required; two years experience in operation and troubleshooting of classroom equipment. Must have experience working with Zoom, Microsoft Office 365 suite, Adobe Premiere and screen capturing software. Preference is given to applicants with Extron configuration software experience.

    SKILLS AND ABILITIES :

    Good organization skills; ability to operate and troubleshoot technical equipment used in audio-visual settings; competence in the use of computers and standard educational software; ability to communicate effectively with a wide variety of staff and students; ability to handle stressful situations; ability to prioritize and handle multiple competing demands. Ability to work under pressure is required in order for classes and special events to run smoothly.

    APPLICATION INSTRUCTIONS :

    For more information on this position and to formally apply, please visit HCC's employment page at HCC Employment Page .

    Questions may be directed to the Human Resources Office at 240-500-2585 or email hr@hagerstowncc.edu

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