What are the responsibilities and job description for the Chinese Bilingual Sales Assistant position at Hailiang Copper Texas, Inc.?
Job Overview
We are seeking a motivated and dynamic Sales Assistant to join our team. In this role, you will support the sales team by managing customer interactions, generating leads, and assisting with various sales activities. The ideal candidate will possess strong customer service skills and a passion for sales, with the ability to upsell products and services effectively. This position is essential for driving sales growth and enhancing customer satisfaction.
Responsibilities
. Answer telephone calls and assist customers.
. Handle orders, complaints, and other inquiries.
. Perform data entry when orders are completed or changed.
. Process sales data and progress reports.
. Follow up on sales leads.
. Direct sales leads to appropriate member of sales team.
. Answer questions about product or warranties.
. Respond to emails, phone calls, and other forms of correspondence.
. Maintain client database.
. Arrange meetings and conference rooms.
. Handle billing issues.
. Ensure all client information is correct.
. Track sales expenses.
. Analyze sales reports.
. Complete quarterly sales meeting data, templates, and presentations.
Requirements
- customer service skills*
- the ability to work well with others*
- patience and the ability to remain calm in stressful situations*
- to be thorough and pay attention to detail*
- sensitivity and understanding*
- persuading and negotiating skills*
- the ability to use your initiative *
excellent verbal communication skills
- to be able to use a computer and the main software packages competently*
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Sales: 1 year (Preferred)
Language:
- Mandarin (Required)
Work Location: In person
