What are the responsibilities and job description for the Angel/Household Support Specialist position at HAILO™?
What Makes a Great Angel?
Our ideal Angel is a compassionate, reliable, and adaptable professional who takes pride in making a positive impact on clients' daily lives. We are looking for individuals who embody the following guiding principles:
- Patience – Trust the process and allow time to adjust to each client’s unique needs.
- Thoughtfulness – Be considerate and respectful to clients, treating their homes with care.
- Caring – Understand that some clients may have disabilities or special needs that require extra attention and support.
- Positivity – Approach each shift with an optimistic attitude, seeing every task as an opportunity to add value.
- Understanding – Show empathy towards the families' circumstances without judgment.
- Flexibility – Be adaptable to last-minute changes in schedules, tasks, or client needs.
- Commitment – Be dedicated to improving the homeowner’s life and show up ready to help.
- Motivation – Stay proactive and self-driven throughout each shift.
- Organization – Manage time effectively to ensure all tasks are completed efficiently.
- Provide in-home support with an array of chores, errands, childcare, and pet care.
- Adapt to varying household needs with patience and understanding.
- Foster a supportive and trustworthy relationship with clients.
- Maintain professionalism by separating personal issues from work and always presenting a friendly demeanor.
- Organize and manage tasks based on family priorities and schedule changes.
- Previous experience in household support, caregiving, customer service, or a related field is preferred.
- Strong interpersonal and communication skills.
- Ability to work independently and manage time efficiently.
- Willingness to undergo training to align with Hailo’s service standards.
- Mission-Driven Work: Be part of a team that values convenience, helpfulness, and organization, making a tangible difference in clients' lives.
- Competitive Compensation: Earn a Certified Living Wage with opportunities for growth.
- Flexible Scheduling: Enjoy a work-life balance that accommodates your personal commitments.
- Supportive Community: Join a network of like-minded professionals dedicated to excellence in household support.