Benefits:

• Paid Holidays
• 403(b)
• Voluntary Insurance Coverage Options
• Public Service Loan Forgiveness Qualified Employer
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Training & development
• Wellness resources

Clinical Director

PURPOSE OF POSITION
Reporting to the Executive Director, the Clinical Director is responsible for providing clinical leadership and policy direction for the Article 31 OMH-licensed outpatient mental health clinician; and provide administrative and professional supervision of all staff. Additionally, the Clinical Director is responsible for ensuring oversight in the areas of: licensing regulations, legal and ethical regulations, clinical supervision, and quality assurance. S/he will provide consultation to other agency programs where mental health services are needed.

RESPONSIBILITIES
The major responsibilities of this position include, but are not limited to:

Program Leadership & Management

• Hire, train, and supervise all clinical professionals, office and administrative staff of the clinic, including providing continuing education opportunities for individuals to advance their skills.
• Assess and evaluate team clinical competence via different methods including, but not limited to, chart reviews, direct clinical supervision, tracking and trending of patterns of non-compliance with best practice standards.
• Provide clinical supervision to clinicians ensuring client care is consistent with standards of best practice and meets principles of social work/therapeutic practice.
• Oversee the development, implementation, and maintenance of all program operations.
• Develop and implement processes for intake, enrollment, treatment, and discharge, evaluate processes and make changes accordingly.
• Actively monitor and evaluate clinical productivity against projected targets, adjusting as needed.
• Assigns caseloads appropriate to clinician expertise, experience, and qualifications.
• Supervise and participate in student intern programs.
• Assist staff and interns with urgent clinical situations and provide supervisory crisis coverage.
• Coordinate with staff in the development, implementation, and evaluation of individual complex case management plans.
• Ensure department has sufficient and qualified personnel.
• Ensure all client records and documentation are current and operate within state and federal laws, city,
• Perform quarterly and annual employee and Fee-For-Service reviews and provide feedback on their performance to help motivate their dedication to professional and clinic goals.

Quality Assurance

• Lead the department’s quality assurance/quality improvement efforts including incident management requirements and audit readiness.
• Oversee the department’s compliance with clinical documentation standards and regulations via regular case and documentation reviews.
• Responsible for continuous improvement of program components including but not limited to policies and procedures, staff training, and maximize productivity.
• Reviews and approves diagnosis-based progress notes, treatment plans and assessments for the clinician team.
• Enhance best practices through various methods including, but not limited to, discussion of findings, case conferences, clinical consultation meetings, debriefings, etc.
• Keep track of standards and regulations to help ensure that the organization complies with all federal, state, and local laws and is up to date on accreditation policy and procedures.
• Maintain reports and administrative and clinical records in accordance with OMH/DOH&MH standards, ensuring compliance with requirements and program policies.
• Ensure that the clinic meets all contractual goals and funding requirements.
• Work with the Quality Improvement team and the agency’s Compliance Officer to develop improvement plans.

Strategy

• Engages in strategic planning and implementation in response to the evolving healthcare environment.
• Work with the Executive Director to design and implement business strategies to realize the clinic’s business goals.
• Identify opportunities for expanding the type of clinical services to meet community needs; evaluate trends in community demand and opportunities for improved access to support those who can be safely managed in an outpatient setting.
• Collaborate with other HCC program directors and managers as needed.
• Work with Quality Improvement team to respond to concerns and develop plans to improve quality of services.
• Attend and participate in agency required trainings and meetings.
• Facilitate intra/inter agency referrals as necessary and advocate for patients with other community-based organizations and governmental agencies as needed.
• Maintain knowledge of community resources.
• Responsible for agency representation, contract monitoring, and billing requirements to ensure comprehensive service delivery.
• Cultivate partnerships with community organizations, hospitals, government agencies, social service providers, and partners willing to refer clients to the clinic to achieve culturally sensitive, community relevant services that take into account social determinants of health.

Finance

• Work with the Director of Finance to manage budget and finance functions related to the clinic to ensure that clinic operations are financially sound.
• Work with the Director of Finance to ensure billing follows OMH, Medicaid, and insurance and funders standards.
• Work towards sustainability of Bewell clinic by ensuring that the program meets budgeted visit volume.
• Review and approve the department’s payroll.

QUALIFICATIONS AND EXPERIENCE

• Master’s degree in a clinical discipline and possess a Qualified Health Professional licensure in NYS (LMS, LCSW, LMHC)
• A minimum of three (3) years of related leadership experience in Mental Health treatments.
• Experience with outpatient (Article 31) OMH-licensed mental health clinics and knowledge of OMH Part 599 regulations and standards of care is an absolute must.
• Has certificate in Seminar in Field Instruction (SIFI)
• Ability to deescalate a mental health crisis or emergency.
• Demonstrates strong problem-solving, communication, collaborative, and leadership skills.
• Excellent organizational skills, ability to manage multiple tasks and meticulous attention to detail.
• Strong mentoring and coaching experience to a team with diverse levels of expertise.
• Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact the success of the clinic.
• Unwavering commitment to quality programs and data-driven program evaluation.
• Exceptional written, oral, interpersonal, and presentation skills.
• Strong understanding of private insurance, Medicaid, Medicare, and PHS/DOH grant funding.
• Extensive clinical experience with proving services to People with HIV (PWH) and substance abuse.
• Experience with eCW and Microsoft 365
• Demonstrated ability to be responsive in rapidly evolving, emergent healthcare environment.
• Passion for HCC’s mission.