What are the responsibilities and job description for the Program Manager position at Haivision MCS?
We are looking for a top performer with experience in leading government contract projects which include technology product and services and complex deliverables. The Program Manager is a designated individual with responsibility for and authority to accomplish program objectives for development, production, and sustainment to meet the customer's operational requirements. The Program Manager shall be accountable for credible cost, schedule, and performance reporting to the Government Program Manager and Contract Officer. The Program Manager will manage the overall performance of all activities prescribed by the contract.
Key Roles and Responsibilities:
- Maintains overall responsibility for planning, product/service realization, quality assurance, performance improvement, and product/service delivery for the program in compliance with customer requirements
- Manages the program management process including defining objectives, establishing plans, providing direction, implementing plans, measuring performance, reporting results, and when necessary, adjusting plans to obtain desired results
- Exercises oversight of the status of all subordinate projects in a Program and can use this oversight to support project-level activity to ensure the overall program goals are met
- Be responsible for the delivery of all items listed in the Contract Data Requirements List (CDRL)
- Monitor, manage and control costs
- Be present at team meetings, schedule reviews, and status meetings
- Support customer meetings and working groups when required, travel onsite as necessary
- Manage resources, including fluctuations in resource demand, maintenance of cross-functional skills, and succession planning for maintaining staffing availability and competency
- Ensure all elements of the SOW are documented with Standard Operating Procedures (SOPs) and continuously updated to remain current
- Ensure all work performed under the contract is conducted in compliance with IT governance standards
- Be responsible for responding to and correcting project related issues
- Ensures contract compliance
- Identifies potential risk and problem areas and provides recommended solutions
- Regularly briefs senior leadership on program status and milestones
- Creates and maintains financial results and key metrics of program
- Prepare RFI/RFP/RFQ solicitation responses (written and oral)
- Work in a collaborative environment with various department teams to support the program
- Experience with government contract program management
- Understand the government client’s culture and operations to influence important decisions
- Leverage industry leading practices and trends to provide valuable insights to both internal and external stakeholders
- A bachelor's degree
- 10 years' experience managing large complex government contracts
- Must have excellent English verbal and written communication skills
- Strong customer service skills are essential
- Strong trouble-shooting and diagnostic skills
- Self-starter with ability to work with minimal supervision and the desire to thrive in a fast-paced environment
- Adaptability and flexibility to change and openness to learning new skills as required
- Attention to detail and accuracy
- Ability to travel 10-15%
Why Work at Haivision MCS?
Haivision is a small, cohesive group that provides exceptional products to a loyal and diverse client base. We’re a group of people who enjoy working together as well as with our awesome technology. We support professional growth and a comfortable work/life balance. Team members enjoy competitive compensation with full benefits, flexible schedules, ergonomic working stations and other perks. Our relaxed but inspiring headquarters is nested in Atlanta’s flourishing Armour Yards, right across the street from SweetWater Brewery and directly adjacent to Fox Brother’s BBQ.
Haivision MCS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.