What are the responsibilities and job description for the HVAC Territory Manager position at Hajoca Corporation?
Are you outgoing and value customer service? Are you knowledgeable and persuasive? Do you have the determination to close sales and build lasting relationships with new and established customer accounts? If so, we’d like you to join our team as an HVAC Territory Manager.
About the Role:
You will:
Develop lasting, ethical customer relationships to maximize our share of the customer’s potential, to meet or exceed the established sales and gross profit goals, and to increase profit sharing.
Become an integral part of each assigned account, understanding the customers’ business and needs, ensuring our role as their primary supplier.
Proactively conduct face-to-face customer meetings, visit job sites, and meet with decision makers to provide the best possible customer experience.
Analyze sales reports, tools to establish strategies to assess customer purchase potential, grow market share, and meet or exceed monthly sales targets.
Process sales orders, bids, job information packages, and perform all sales functions in accordance with Company policy and procedures.
Actively participate in scheduled sales meetings, complete customer call reports, and maintain current customer profile data.
Find innovative ways to grow sales with existing customers and identify and implement opportunities for value-added services.
Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, follow up to ensure resolution and customer satisfaction.
Work with the customer, Profit Center Manager, and Credit Manager to facilitate payment of all accounts receivable; communicate any changes in a customer’s business that might cause a credit risk.
Support Inside Sales and all Profit Center activities as part of our Profit Center Team.
Join industry associations to stay informed about market conditions, new technologies, and trends.
About You:
High school diploma or equivalent
Minimum 2 years outside sales experience, contractor sales preferred
Be able to drive a vehicle over 10,000 lbs. As a non-CDL driver, you must:
Be at least 21 years old
Possess a proper and valid driver’s license
Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy.
Be able to pass a Department of Transportation physical examination before beginning work and again at least every two years while employed and performing this job function.
Extensive knowledge of products sold in the Profit Center
Experience using Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data
Our ideal candidate will also:
Build influential relationships and trust with customers and key vendor partners through open and interactive communication.
Demonstrate deep product knowledge to answer customer questions and identify opportunities to upsell or cross sell.
Develop a consultative mindset to understand our customer’s business, personal goals and invest in their success as a trusted advisor.
Be able to overcome customer objections by recommending profitable solutions, adding value beyond price.
Be able to build positive working relationships and inspire teamwork with co-workers.
Possess excellent communication and listening skills and be able to persuade.
Be self-directed with ability to plan and organize effective sales calls.
Be able to learn to operate warehouse material-handling equipment.
Be able to learn and operate the computer related systems used to process orders.
Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
