What are the responsibilities and job description for the Showroom Manager position at Hajoca Corporation?
Are you a leader that excels in managing and developing a team? Are you excellent at building relationships and ensuring an elevated level of customer service? Do you have experience in showroom sales? If so, we’d like you to join our team as a Showroom Manager.
About the Role:
You will:
Manage all aspects of personnel performance, sales, operation and financial performance in the showroom.
Manage, recruit, hire, develop, and train a team of showroom sales personnel.
Drive sales and achieve sales goals through the recruitment, development, training, coaching, evaluation, and management of the showroom sales team.
Establish individual sales goals and hold salespeople accountable for achieving goals.
Analyze financial reports and implement appropriate strategies to increase sales, improve operating efficiencies, manage assets, and increase ROI and profit sharing.
Effectively manage customer contacts and relationships providing excellent customer service, building sales volume, and constantly increasing overall customer satisfaction.
Build relationships in the community through local marketing efforts, hosting special events to build a repeat and new customer base, and attending industry-related vendor functions and professional events.
Conduct all business operations and maintain and insist upon a safe working environment in accordance with Company policy and procedures.
Safeguard and maintain all Profit Center assets – buildings, fleet, equipment, inventory, and receivables.
Successfully complete required safety and compliance training programs as assigned.
Perform other reasonably related duties as assigned by management.
About You:
5 years of experience in showroom sales
1 year of leadership experience
Our ideal candidate will also:
Possess proven knowledge of kitchen and bath design trends and effective sales techniques.
Possess leadership qualities and be viewed as a leader.
Have experience promoting a productive and positive team environment and coaching staff to do their best work to achieve the highest levels of sales and customer satisfaction.
Use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain appointment and customer contact files, and to analyze customer data.
Possess a strong work ethic and a high standard of integrity.
Be able to build and maintain quality relationships with co-workers, customers, and vendors.
Demonstrate strong personal sales skills and the ability to lead a highly effective sales team.
Be able to interpret financial report data to determine success/failure of plans and to take appropriate action to adjust business plans ensuring success.
Be able to learn and operate the computer related systems used to process orders.
Be able to read, write, speak and understand English.
