What are the responsibilities and job description for the Sr Warehouse Teammate position at Hajoca Corporation?
Do you thrive on providing an excellent customer experience? Are you safety and service-oriented? Do you possess the attention to detail necessary to ensure the accurate fulfillment of customer orders? If so, we’d like you to join our Warehouse team as a Sr Warehouse Teammate.
About the Role:
You will:
Act as a lead on the warehouse team, assign tasks and provide guidance to other warehouse teammates on warehouse procedures.
Participate in the training of less experienced or new warehouse teammates demonstrating how to meet and exceed warehouse standards.
Handle escalated or complex issues and tasks that arise.
Be responsible for counting, verifying, and receiving incoming vendor shipments and customer return material.
Stock and maintain the warehouse; and pick, document, and pack customer orders in accordance with Company policy and procedure.
Act with a high attention to detail to ensure the highest levels of customer satisfaction.
Handle all shipping discrepancies per procedures or forward appropriate paperwork to designated employee to handle.
Identify nonstock, special-order material, and damaged material and store in proper warehouse locations.
Complete necessary documentation for customer shipments delivered via third-party carrier.
Load and unload trucks, operate warehouse forklift and other material handling equipment safely.
Inform immediate supervisor of stock depletions, count discrepancies, or damaged/defective/nonsaleable merchandise that could impact customer service levels.
Ensure security and controls are in place and upheld to protect Profit Center assets.
Maintain warehouse cleanliness, order, and safety. Remove empty cartons, metal bands, pallets, and other debris. Inform immediate supervisor of safety issues.
Assist co-workers in servicing customers.
Perform all job functions in accordance with the company’s Safety Standards.
Successfully complete required safety and compliance training programs as assigned.
Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You:
2 years of warehouse receiving and material handling experience
Knowledge of products sold at the Profit Center
Possess a strong sense of initiative and accountability.
Possess the ability to process paperwork and other administrative duties within the Profit Center.
Have reliable transportation to and from work.
Able to work overtime, including Saturdays, if/as needed.
Able to give and take direction
Be able to drive a vehicle over 10,0001 lbs. As a non-CDL driver, you must:
Be at least 21 years old
Possess a proper and valid driver’s license
Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy
Be able to pass a Department of Transportation physical examination before beginning work and again at least every two years while employed and performing this job function.
Our ideal candidate will also:
Possess outstanding customer service and communication skills.
Possess a high level of attention to detail and accuracy.
Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.
Be able to learn to safely operate a forklift and other material handling equipment in use at the Profit Center.
Be able to learn and operate the computer-related systems used for warehouse operations.
Read, write, speak, and understand English.
Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
