What are the responsibilities and job description for the Collections Associate position at Hale Trailer?
Collections Associate
SUMMARY: Hale Trailer Brake & Wheel (Hale) is a multi-location, full-service trailer dealership with an immediate opening for a Collections Associate at its corporate offices in West Berlin, NJ. The ideal candidate is service oriented with experience in collection issues, resolving credit discrepancies and payments. The primary role in this position is collections and negotiations with past due customers.
Hale is an industry leading, family friendly company offering a challenging and fulfilling career opportunity with an attractive work/life balance. We offer a competitive salary, excellent medical, vision & dental benefits, paid vacation, ST and LT disability and paid life insurance and a matching 401k and discretionary profit-sharing plan. We are an equal opportunity and E-Verify Employer.
Work Schedule: 8:30AM – 5:00PM; Monday - Friday
Responsibilities:
- Business to Business Collections
- Responsible for collections and negotiations with past due customers.
- Research payment discrepancies and reconcile accounts as needed.
- Review and make decisions to release or hold accounts based on terms, limits, and the status of customer accounts.
- Reporting as required by Credit Manager.
- Other administrative tasks and projects as assigned.
Requirements:
- Must have at least 3 years’ experience in business-to-business collections.
- Must have excellent communication, negotiation, and problem-solving skills.
- Must be able to work in a team structure, as well as independently.
- Experience with credit approval preferred.
- Experience in construction or transportation industry a plus.
- Certificate of Insurance audit experience a plus.
- Must be able to work in a fast paced, dynamic environment and multi-task.
- Must have proficient computer skills in Microsoft Office. AS400 experience a plus.
- Must pass a standard pre-employment drug test.
Physical Requirements:
Work is performed in a standard office environment. The employee must be able to successfully perform the responsibilities of this job, with or without a reasonable accommodation.
FLSA Status:
- Non-exempt
EOE-M/F
