What are the responsibilities and job description for the Rental Ops Assistant position at Hale Trailer?
Hale Trailer Brake & Wheel, Inc is a multi-location, full-service trailer dealership with an immediate opening at its Walpole, MA branch. We are looking for a rental operations assistant with experience in the heavy-duty truck and trailer industry. In this position you will be responsible for assisting the Rental Manager with all activities related to rental operations and administration.
Hale is an industry leading, family friendly company offering a challenging and fulfilling career opportunity with an attractive work/life balance. We offer competitive salary, excellent medical, vision & dental benefits, paid vacation and 401k and profit-sharing plan.
Responsibilities include:
- Process rental reservations.
- Road call management for rental units, including customer and vendor communications.
- Develop and maintain vendor relationships including negotiation and procurement.
- Coordinate rental equipment deliveries/pickups and movement between branches.
- Provide excellent customer service and build strong customer relationships with existing and new customers.
- Interface with corporate accounting and administration, as well as other branch locations as needed.
- Maintain inventory and insurance audits.
- Provide clear communication with customers regarding unit damage and insurance issues.
- Comply with the Company’s safety program.
Requirements:
- Experience in the heavy-duty truck/trailer/transportation industry is preferred.
- Must have excellent communication skills.
- Must by detail oriented, and able to handle multi-tasking regularly.
- Must be able to work in a fast paced, dynamic environment.
- Must have good computer skills, experience with Microsoft Office.
- Must pass a standard pre-employment drug test.
