What are the responsibilities and job description for the Customer Service Representative position at Hales Chimney & Fireplace Solutions?
Hales Chimney & Fireplace Solutions in McKinney, TX is actively seeking a reliable Customer Service Representative to join our team full-time. Are you looking to build a successful career? Would you like to join a company that truly takes care of its employees? If so, please keep reading!
This Customer Service Representative position works Monday to Friday and earns a competitive wage of $14 to $16 an hour. We provide extensive PAID training to all our employees. Additionally, our customer service and dispatch teams enjoy great benefits, including a 401(k) plan, paid time off (PTO), employee discounts, and paid training. If this sounds like the right opportunity for you, apply today!
ABOUT HALES CHIMNEY & FIREPLACE SOLUTIONS
At Hales Chimney & Fireplace Solutions, we are the trailblazers of chimney services! Our family-owned company has been warming hearts since 1993, and our dedication to customer satisfaction remains ablaze. We foster honesty, openness, and respect for our customers as we strive to always exceed expectations. As a member of our team, you'll experience a family-like atmosphere with a supportive environment, opportunities for advancement and growth, and the knowledge that you're making a real difference in the community. Join us and embrace the opportunity to be part of a passionate team that sets the standard for excellence!
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE
As a Customer Service Representative, you eagerly answer customer phone calls. Your friendly voice makes a welcoming first impression when our clients reach out for chimney and fireplace services. Because you invest time in having a thorough understanding of our services, you confidently answer client questions and schedule our technicians accordingly. When dispatching our technicians, you accurately relay any needed information. Always happy to help, you also assist with a variety of administrative tasks. You enjoy being a part of our exceptional team, where you consistently deliver amazing customer service!
QUALIFICATIONS
- 2 years of customer service experience
- 1 year of dispatch experience
- Valid driver's license
Do you have strong communication skills, both verbal and written? Can you effectively prioritize multiple tasks in a fast-paced environment? Are you passionate about delivering outstanding customer experiences? If you answered "YES" to these questions and meet the requirements listed above, we need you on our team!
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be the perfect fit for this Customer Service Representative role, apply now using our initial 3-minute, mobile-friendly application. We can't wait to hear from you!
Salary : $14 - $16
