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Automotive Dispatcher

Haley Automotive Group
Roanoke, VA Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/20/2025

The Automotive Service Dispatcher is experienced and results-focused, responsible for dispatching work to technicians and maintaining daily schedules for all technicians. 

Description: 

· Distribute shop work as efficiently as possible in accordance with dealership policy 

· Assign work to the correct technician level 

· Ensure that technicians follow warranty policy and procedure guidelines

· Administer safety and housekeeping policies and procedures 

· Review hard copies turned in by technicians to ensure that assigned work has been completed properly 

· Ensure technicians complete the multi-point vehicle inspection forms 

· Maintain a record of carryover vehicles 

· Coordinate parts requirements with the Parts Department 

· Spot-check repairs to assure quality and timely completion 

· Ensure that all repair orders are accounted for and properly documented 

· Assists in all other areas of the Service Department 

· Achieves the production objectives set by management 

· Maintains high ethical standards in all actions 

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