What are the responsibilities and job description for the Make Ready Technician position at Haley Residential?
Position Purpose
Ensures that all vacated apartments are thoroughly restored to market-ready status in a timely manner, including cleaning, painting, and performing light maintenance in the vacated units. Assists the Maintenance team with other duties as needed.
Essential Responsibilities
- Performs the provided checklist of duties to restore the apartment to market-ready status. This may include trash removal, painting, cleaning, replacing appliances, performing light maintenance, plumbing or carpentry, or anything necessary to prepare the unit for resident move-in.
- Assists in maintaining grounds and exterior building issues, including trash removal, pet waste, pool assistance, painting, power washing, snow removal, and other duties as needed.
- Assists maintenance as needed. May assist with work orders and may participate in an on-call schedule.
- Replace locks for resident move-in. Makes keys if necessary.
- Other maintenance duties as assigned.
Critical Key Performance Metrics
- Work Order per day average
- Work Order completion average - standard less than three business days.
- Make-Ready Turnaround Time Average (Within Ten Days)
- Five-Day Inspection Checklist Average (New Resident – Less than three items)
Job Specifications
- Ability to learn or knowledge of all phases of the make-ready process. Including: plumbing, painting, texture, sheetrock, carpentry and light electrical.
- Ability and desire to work efficiently at a fast pace.
- State driver’s license and working vehicle for business use.
- A smartphone is required for use at work.
- Ability to provide personal hand tools for use at work.
- Strong communication skills and behaviors that reflect Haley Residential’s core values. Portrays a “how can I help?” attitude.
- On-time, consistent attendance is an essential function of the position.
Physical Requirements (% of work time)
- Constant need to be on feet. (66-100%)
- Constant need to perform activities such as: (66-100%)
Bend/Stoop/Squat/Kneel
Perform routine cleaning.
Climb Stairs
To reach upper-level units.
Push or Pull
Move light furniture, appliances, open and close doors, etc.
Reach Above Shoulder
Perform routine cleaning.
Climb Ladders
Perform routine cleaning.
Grasp/Grip/Turn
Handle tools and equipment.
Finger Dexterity
Handle tools and equipment.
- Constant need to lift or carry 1-25 lbs. (66-100%) Frequent need to lift or carry 25-50 lbs. (33-66%) Occasional need to lift or carry 50-75 lbs. (1-33%)
- Constant need to see and observe. (66-100%)
Working Conditions
- Working both indoors and outdoors in any weather condition.
Disclaimer
The above statements describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
