What are the responsibilities and job description for the Key Holder (FT/PT) position at Half-Moon Outfitters?
HALF-MOON OUTFITTERS is a fiercely independent regional chain of Outdoor Stores that was founded in 1993 in downtown Charleston, SC. We thrive on presenting a boutique selection of the newest and most innovative products that the Outdoor Industry has to offer! We care deeply about a service model that is meaningful to employees, vendors, and most importantly to the consumer.
Overview:
We're hiring a Full-Time and Part-Time Keyholder for our store in downtown Savannah, GA. ! You will create a positive environment focused on customer service, maximum productivity, and profitability. Full-time and Part-Time Keyholder positions may be available.
Responsibilities
Leadership
- Lead and inspire the team by being a positive role model.
- Establish and maintain HMO’s standard of customer service by leading with a “customer comes first” attitude.
- Demonstrate good judgement in decision making based on a mixture of information.
- Know appropriate channels to find support.
- Proactively seek personal learning and developmental opportunities.
- Facilitate the sales floor to be covered at all times with a balanced team.
- In absence of member of management, the keyholder is authorized to:
- Open store and process basic deposit functions.
- Provide direction, initiate, and accomplish tasks to ensure store operates productively and efficiently.
- Close the store operationally and process all register closing duties.
- Approval for some discounts at register assigned by manager.
Product Manager
- Partner in store’s execution of all merchandise processing and flow to floor.
- Keep back room organized and efficient.
- Direct and implement HMO strategies.
- Promotions
- Directives
- Ensure that markdown directives are implemented accurately and in a timely manner.
- Accurately process customer and balance stock transfers.
Drive for results
- Increase theft prevention by maintain all operational standards.
- Responsible for maintaining the highest standards of cleanliness, organization, and effectiveness while making sure the store is inviting and hospitable.
- Drive HMO brand loyalty by demonstrating sales leadership, coaching, and connecting with the customer experience.
Qualifications
- Complete successful 90-day trial period.
- Strong analytical, interpersonal, problem solving, and planning skills with the ability to prioritize.
- Strong verbal and written communication.
- Collaborative skills and ability to work within a team.
- Ability to multitask and work in a fast paced environment.
- Ability to work a flexible schedule to meet the needs of the store, including holidays, nights and weekends. Full-time = 35 to 40 hours per week, Part-time = 10-20 hours per week.
This could be the career that you have been waiting for- please apply NOW!
***Employee discounts are available for all Keyholders. Full-time Keyholders may be offered additional benefits!***
Job Types: Full-time, Part-time
Expected hours: 10 – 35 per week
Shift:
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- Are you able to open and close the store which may include a combination of days, nights, weekends, and holidays?
- We really want to hear about your outdoor adventures! How many times each month do you go camping, hiking, kayaking, etc.?
Experience:
- Retail management: 1 year (Required)
- Retail sales: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person