What are the responsibilities and job description for the Key Holder position at Half-Moon Outfitters?
Half-Moon Outfitters is a fiercely independent regional chain of Outdoor Stores that was founded in 1993 in downtown Charleston, S.C. We thrive on presenting a boutique selection of the best the Outdoor Industry has to offer and pride ourselves on being the first to the dance on the new, innovative, and most interesting products! Half- Moon cares deeply about a service model that is meaningful to employees, vendors, and most importantly to the consumer. We are currently hiring a full-time Key Holder for our location in Summerville, SC. If you are an experienced retail manager and a true outdoor enthusiast, we would love to talk with you!
Overview:
Provide leadership and guidance to the team that creates a positive environment focused on customer service, maximum productivity, and profitability.
Responsibilities
Leadership
- Lead and inspire the team by being a positive role model.
- Establish and maintain HMO’s standard of customer service by leading with a “customer comes first” attitude.
- Demonstrates good judgement in decision making based on a mixture of information Knows appropriate channels to find support.
- Proactively seeks personal learning and developmental opportunities.
- Facilitates the sales floor to be covered at all times with a balanced team.
- In absence of member of management, the keyholder is authorized to:
- Open store and process basic deposit functions.
- Provide direction, initiate, and accomplish tasks to ensure store operates productively and efficiently.
- Close the store operationally and process all register closing duties.
- Approval for some discounts at register assigned by manager.
Product Manager
- Partner in store’s execution of all merchandise processing and flow to floor.
- Keep back room organized and efficient.
- Direct and implement HMO strategies.
- Promotions
- Directives
- Ensure that markdown directives are implemented accurately and in a timely manner.
- Accurately process customer and balance stock transfers.
Drive for results
- Increase theft prevention by maintain all operational standards.
- Responsible for maintaining the highest standards of cleanliness, organization, and effectiveness while making sure the store is inviting and hospitable.
- Drive HMO brand loyalty by demonstrating sales leadership, coaching, and connecting with the customer experience.
Qualifications
- Complete successful 90-day trial period.
- Strong analytical, interpersonal, problem solving, and planning skills with the ability to prioritize.
- Strong verbal and written communication.
- Collaborative skills and ability to work within a team.
- Ability to multitask and work in a fast paced environment.
- Ability to work a flexible schedule to meet the needs of the store, including holidays, nights and weekends. Full-time = 35 to 40 hours per week,
Benefits:
At Half-Moon Outfitters, each eligible employee can participate in Medical, Dental, Vision, LTD, STD, 401(k) with company match, merchandise discounts, Paid-Time-Off, Sick Pay, and Holidays.
This could be the career that you have been waiting for- please apply NOW!
Job Type: Full-time
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- Are you able to open and close the store which may include a combination of days, nights, weekends, and holidays?
- What outdoor activities do you enjoy the most during any given month? (Hiking, camping, backpacking, rock climbing, kayaking, paddle boarding, surfing, etc?)
Experience:
- Retail management: 1 year (Required)
- Retail sales: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person