What are the responsibilities and job description for the Practice Administrator - Primary Care position at Halifax Health?
The Practice Administrator, in conjunction with the Director of Physician Services and the Primary Care Medical Directors, develops long-range goals and strategic objectives for the Ormond Beach and Daytona Beach Primary Care offices, and implements the operational plans needed to achieve those goals. The Administrator directs the full range of administrative, operational, and fiscal activities for the offices, including but not limited to: 1) front office operations (scheduling, registration, referrals, medical records, call routing, and revenue cycle coordination), 2) clinical support functions and staffing coordination, 3) business services such as supply ordering, equipment maintenance, inventory management, and facility oversight, and 4) compliance with quality programs including HEDIS, ACO, and organizational initiatives. The Administrator serves as a liaison between the practices and other Halifax Health departments to ensure efficient workflows, support organizational alignment, and drive continuous improvement. This role also supports the implementation and optimization of EPIC and other digital tools to meet evolving reporting requirements and support patient care delivery. The Practice Administrator is a key leader in fostering a high-performing, team-based environment that supports physician and provider engagement, patient satisfaction, and operational excellence.
