What are the responsibilities and job description for the Service Advisor Assistant position at Hall Automotive?
Hall Ford Hyundai in Elizabeth City has a new opportunity for a reliable, outgoing associate with high attention to detail to join our team. We are looking for a Service Writer Assistant/Receptionist to help us launch our new mobile repair initiative. This is a Monday through Friday position, but occasional Saturdays may be required. Pay is $15/hour. A bonus component will be available in addition to the hourly pay.
Experience Everything MileOne has to Offer:
- Competitive compensation
- Training and mentoring
- Great opportunities for advancement
- Positive, success driven work environment
Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
Summary:
The Assistant Service Advisor greets customers, listens to descriptions of vehicles concerns/problems or service needed, determines the type of service required, and prepares repair orders.
Essential Duties:
- Greets all customers entering the service area and directs them to the appropriate person or location
- Controls service traffic flow and parking
- Determines if customers coming into service have an appointment
- Records customer's name, VIN, tag number, mileage, and existing vehicle damage
- Assists lot attendant with duties at the service counter
- Assists Service Advisors in tasks as assigned
Qualifications:
- Must have valid driver’s license; with 2 or fewer moving violations
- Ability to multitask in a high volume environment and build relationships with clients to ensure high level of customer service, return business and referrals
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Basic MS Office knowledge; computer software, internet proficiency and general mathematics skills
MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.
By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
- Weekends as needed
Experience:
- Customer Service: 1 year (Required)
License/Certification:
- Driver's License w/ 2 or fewer moving violations last 3 yrs (Required)
Work Location: In person
Salary : $15
