What are the responsibilities and job description for the Lead Housekeeper position at Hall Wines Llc?
A prestigious winery in St. Helena is seeking a dedicated and experienced Housekeeping Lead to oversee daily housekeeping operations and maintain the facility's cleanliness and organization. This leadership role involves overseeing and training the housekeeping team, managing inventory, and ensuring the facility meets the highest cleanliness standards to provide a safe and welcoming environment for guests.
Key Responsibilities:
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Leadership and Supervision:
- Oversee and supervise the housekeeping team, ensuring tasks are completed efficiently and to standard.
- Train and mentor new housekeeping staff, providing ongoing support and development.
- Monitor staff performance and provide feedback to maintain high-quality work.
- Create and manage staff schedules to ensure adequate coverage during peak hours.
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Operational Duties:
- Assist with cleaning and sanitizing tasting rooms, restrooms, outdoor spaces, kitchens, and other areas when necessary.
- Supervise the replenishment of bathroom supplies, including toilet paper, soap, and paper towels.
- Inspect guest and public areas (suites, foyers, stairwells, walkways) to ensure they are tidy and meet quality standards.
- Handle escalated cleaning requests or concerns from guests or staff.
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Facility Maintenance:
- Ensure trash is removed, and liners are replaced regularly.
- Oversee the vacuuming of carpets, removal of stains, and dusting and polishing of surfaces, including metalwork.
- Report and follow up on maintenance or safety issues to ensure timely resolution.
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Health and Safety Compliance:
- Monitor the proper handling and storage of cleaning chemicals and equipment.
- Enforce health and safety protocols to maintain a hazard-free environment.
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Inventory Management:
- Take regular inventory of cleaning supplies and equipment, ensuring accurate records are maintained.
- Place orders for cleaning and maintenance supplies to prevent shortages.
- Ensure the storage area is organized and supplies are easily accessible for staff.
- Experience:
- At least 2 years of experience in housekeeping or custodial roles, with 1 year in a supervisory capacity preferred.
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Skills:
- Strong leadership, organizational, and communication skills.
- Proficient in training, supervising, and mentoring a team.
- Attention to detail and ability to handle multiple tasks efficiently.
- Effective verbal and written communication skills (English)
- Bilingual in English and Spanish is ideal
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Physical Requirements:
- Ability to stand, walk, and perform repetitive tasks for extended periods.
- Capable of lifting and moving objects up to 50 lbs.
