Concessions/Usher

Concessions Position Summary:

The Concessions Position will be responsible for set-up and breakdown of concession inventory and selling to patrons pre/mid/after movies. Primary functions include customer service, selling/upselling food, drinks, and handling inventory and money.

Essential Functions and Responsibilities:

· Preparing concession stands with inventory to be sold to patrons.

· Maintaining a clean concession area.

· Serving concession to patrons including beverages and prepared food items.

· Selling merchandise.

· Accurate and responsible handling and reporting of all sales.

· Friendly and consistent promotion of all Hallett Cinemas promotion items and combos.

· Provide support as needed.

· Typical shift includes 4-8 hours.

Job Requirements and Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Preferably concession or food service experience, but not required.

• Ability to lift heavy items such as: cases of water, soda, stanchions, etc.

• Excellent customer service skills.

• Ability to work in a fast-paced environment while rotating between different selling stations on different nights.

• Available to work a flexible schedule including evenings, weekends, and weekdays and some holidays.

• If hired, must complete a Food Handler’s Card before your first scheduled shift.

Knowledge and Skills:

• Excellent communication and customer service skills.

• Problem solving skills, including the ability to maintain composure under sometimes stressful environments.

• The ability to work and communicate effectively with people of diverse cultural backgrounds.

• A team player who can work well with others.

• Responsible and ethical money handling.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Concessions Attendant is regularly required to use hands to finger, handle, or feel; reach with hands and arms, talk, and hear. The employee is frequently required to stand for long periods of time, climb and to sit, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the Concessions Position may be occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate, but is occasionally loud.

· Ability to provide excellent guest service while working in a very fast-paced environment.

· Ringing up preparing and serving food and/or beverages, to customers in a very fast-paced environment.

· Proper cash handling including, greet and service guests at the registers, taking orders, and accepting payments, handling cash, debit, and credit cards.

· Replenish condiments, napkins, and straws at serving stations.

· Prepare food such as popcorn, hot dogs, and fountain sodas, using standard formulas or following proper procedures.

· Prepare bills for food, using cash registers, calculators, or adding machines; and accept payment and make change.

· Scrub and clean counters, tables, and other equipment, clean dishes and fountain equipment, and sweeping and mopping floors.

· Inventory control: Assess inventory and assist in preparing product orders as necessary.

· Stock and restock items as necessary.

· Ensure all sanitation procedures are followed relating to all local licensing regulations.

· Other tasks as assigned by a manager.

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Usher Position Summary:

The Hallett Cinemas Theater Usher is the front-line host for the Theater. The Usher ensures that our visitors are treated as welcome guests, given whatever assistance they need, and provided a clean, inviting environment. The Usher is responsible for the overall guest experience in the Theater including safety, greeting, direction, escort, ticket taking, and clean-up.

Essential Functions and Responsibilities (including but not limited to):

· Verify and tear tickets.

· Assist guests to theater auditorium.

· Responsible for assisting guests with finding the auditoriums and restrooms.

· Responsible for cleaning the theater between all shows and continuously monitoring the cleanliness of the theater, inside and out.

· Ability to interact with public and resolve basic guest questions and needs.

· Make sure all areas of the Hallett Cinemas meet company quality standards.

· Cleaning of parking lot and surrounding areas

· Visually sweeping the theaters to check for potential safety issues and lost and found items.

· Typical shift includes 4-8 hours.

Job Requirements and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Preferably usher or customer service experience, but not required.

• Ability to lift heavy items such as: heavy trash cans/bags, pallets, stanchions, etc.

• Excellent customer service skills.

• Ability to work in a fast-paced environment while rotating between different stations on different nights.

• Available to work a flexible schedule including evenings, weekends, and weekdays and some holidays.

• If hired, must complete a Food Handler’s Card before your first scheduled shift.

Knowledge and Skills:

• Excellent communication and customer service skills.

• Problem solving skills, including the ability to maintain composure under sometimes stressful environments.

• The ability to work and communicate effectively with people of diverse cultural backgrounds.

• A team player who can work well with others.

• Responsible and ethical lost and found procedure.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Usher is regularly required to use hands to finger, handle, or feel; reach with hands and arms, talk, and hear. The employee is frequently required to stand for long periods of time, climb and to sit, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the Usher Position will be occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate, but is occasionally loud.

· Ability to provide excellent guest service while working in a very fast-paced environment.

· Politely directing and escorting patrons to their seats in dark auditoriums.

· Be aware of and enforce appropriate house rules.

· Must be aware of, and follow, the proper procedures for assisting patrons with disabilities.

· Demonstrate an in-depth knowledge of all venues within Hallett Cinemas and a good understanding of evacuation procedures form all points within each auditorium.

· Work in a fast-paced, busy environment with environmental conditions such as noise, heights,

dark/dim/absence of lighting.

· Deal effectively with a wide variety of personalities and situations requiring diplomacy, tact, friendliness, poise, and firmness

· Ensure all sanitation procedures are followed relating to all local licensing regulations.

· Other tasks as assigned by a manager.

Job Type: Part-time

Pay: From $14.50 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Holidays
• Night shift
• Weekend availability

Ability to commute/relocate:

• Sunnyside, WA 98944: Reliably commute or planning to relocate before starting work (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location