What are the responsibilities and job description for the Dining Room Wait Staff FT Residence at Kenilworth Park position at HallKeen Assisted Living Communities LLC?
Job Title: Dining Room Wait Staff
Location: The Residence at Kenilworth Park, Washington, DC 20019
Hours: Full Time Weekends required as needed
Job Summary:
The dining room wait-staff is responsible for serving all customers including residents, guests, and family members.
Duties and Responsibilities:
The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.
- Provide a high level of customer service and promote a restaurant style dining atmosphere.
- Work closely with the dining room manager to keep residents satisfied with food and dining programs.
- Create a strong sense of teamwork and cooperation among all staff.
- When applicable, acquaint new residents with menus, seating, and dining options and hours.
- Set tables in accordance to Kenilworth Park standards.
- Serve residents' and guests' food and beverages orders as requested.
- Review daily menu with residents and takes and delivers accurate meal orders to residents and guests.
- Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
- Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and equipment used in the dining room.
- Communicate resident likes and dislikes to food service director for menu planning purposes and resident satisfaction.
- May perform other duties as assigned.
- Must be available to work holidays and weekends.
Minimum Qualifications:
- Less than high school education.
- Minimum of 2 years dining room or restaurant wait staff experience preferred but not required.
- Working knowledge of basic kitchen operations and food safety standards helpful.
- Strong organization and time management skills.
- Ability to resolve problems of dissatisfied customers and/or employees.
Required Behavior:
- Able to build positive and strong relationships with employees, coworkers and residents.
- Focused and dedicated to provide excellent customer service.
- Able to handle multiple jobs and priorities.
- Able to delegate and hold staff accountable efficiently and respectfully.
Benefits
Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit. Employee referral bonus, and resident referral bonus.
