What are the responsibilities and job description for the Dining Room Wait Staff Residence at Kenilworth Park position at HallKeen Assisted Living Communities LLC?
Job Title: Dining Room Wait Staff
Location: The Residence at Kenilworth Park, Washington, DC 20019
Hours: Full Time
Job Summary:
The dining room wait-staff is responsible for serving all customers including residents, guests, and family members.
Duties and Responsibilities:
The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.
- Provide a high level of customer service and promote a restaurant style dining atmosphere.
- Work closely with the dining room manager to keep residents satisfied with food and dining programs.
- Create a strong sense of team work and cooperation among all staff.
- When applicable, acquaint new residents with menus, seating, and dining options and hours.
- Set tables in accordance with Kenilworth Park's standards.
- Serve residents' and guests' food and beverages as requested.
- Review daily menu with residents; take and deliver accurate meal orders to residents and guests.
- Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
- Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and equipment used in the dining room.
- Communicate resident likes and dislikes to food service director for menu planning purposes and resident satisfaction.
- May perform other duties as assigned.
- Must be available to work holidays and weekends.
Minimum Qualifications:
- Less than high school education.
- Minimum of 2 years dining room or restaurant wait staff experience preferred but not required.
- Working knowledge of basic kitchen operations and food safety standards helpful.
- Strong organization and time management skills.
- Ability to resolve problems of dissatisfied customers and/or employees.
Required Behavior:
- Able to build positive and strong relationships with employees, coworkers and residents.
- Focused and dedicated to provide excellent customer service.
- Able to handle multiple jobs and priorities.
- Able to delegate and hold staff accountable efficiently and respectfully.
