What are the responsibilities and job description for the Dining Room Wait Staff - Highlands on the East Side position at HallKeen Management?
Job Title: Dining Room Wait Staff
Location: The Highlands on the East Side Providence, RI 02906
Hours: Full Time
Job Summary:
The dining room wait staff is responsible for serving all customers including residents, guests, and family
members.
Duties and Responsibilities:
The following essential functions are the fundamental job duties of the position to be completed with or
without appropriate reasonable accommodation.
Provide a high level of customer service and promote a restaurant style dining atmosphere.
Work closely with the food service director to keep residents satisfied with food and dining
programs.
Create a strong sense of team work and cooperation among all staff.
When applicable acquaint new residents with menus, seating, and dining options and hours.
Set tables in accordance to The Highlands on the East Side standards.
Serve residents and guest’s beverages as requested.
Review daily menu with residents and takes and delivers accurate meal orders to residents
and guests.
Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and
equipment used in the dining room.
Communicate resident likes and dislikes to food service director for menu planning
purposes and resident satisfaction.
May perform other duties as assigned.
Minimum Qualifications:
Less than high school education.
Minimum of 2 years dining room or restaurant wait staff experience.
Working knowledge of basic kitchen operations and food safety standards.
Strong organization and time management skills.
Ability to resolve problems of dissatisfied customers and/or employees.
Required Behavior:
Able to build positive and strong relationships with employees, coworkers and residents.
Focused and dedicated to provide excellent customer service.
Able to handle multiple jobs and priorities.
Able to delegate and hold staff accountable efficiently and respectfully.
Physical Demands:
Physically able to move at least 50 lbs. without assistance.
Physically able to bend, reach, and work in small areas.
Physically able to push and pull equipment and furnishings.
Physically able to stand for long periods of time.
Benefits:
Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA,
Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto
Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick,
and Personal time and Paid Holiday Benefit. Employee referral bonus, and resident referral bonus.
If you are interested in applying or know someone to refer for the position please e-mail resume to
Pamela Tetreault at ptetreault@HallKeen.com
