Maintenance Technician - Maple Ridge Campus

Job Title: Maintenance Technician

Location: Maple Ridge Assisted Living and Memory Care Campus Essex Junction, VT 05452

Hours: Part Time

Job Description:

Responsible for executing maintenance requests by diagnosing problems and making repairs in order to

maintain the physical condition and appearance of the community according to operating and safety

standards; ensure that service requests and repairs are made in a timely manner.

Duties and Responsibilities:

The following essential functions are the fundamental job duties of the position to be completed with or

without appropriate reasonable accommodation.

• Assist with diagnosing and repairing problems in such areas as HVAC, electrical, plumbing,

major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry,

painting/wallpaper, water features and waste management systems.

• Complete assigned service requests and repairs consistent with company operating and

equipment/supply standards and in a safe and timely manner.

• Perform turn-key work as required to ensure vacant apartment homes are rent ready in a timely

manner.

• Maintain customer service standards. Respond to resident requests and work with residents to

minimize/resolve problems and complaints. Follow-through to ensure issue is resolved.

• Apply all applicable Hallkeen Policies and Procedures such as, but not limited to, company

operating and safety standards. Promote safe work practices among on-site staff.

• Ensure compliance with all federal, state and local laws, specifically Fair Housing regulations,

building codes and environmental laws and regulations.

• Assist with organizing and prioritizing service requests and general maintenance tasks.

• Report on-the-job injuries to a supervisor before the end of the day on the day an injury occurs.

• May supervise outside contractors.

• May perform other duties as assigned.

Minimum Qualifications:

• High School diploma or equivalent (GED) preferred.

• 1 year experience in property management maintenance performing the duties associated with

a Maintenance Assistant.

• Able to read and write in English as demonstrated by clear and concise written and verbal

communications; the ability to read maintenance tickets and to read and understand labels on

containers of maintenance related chemical, supplies and materials.

• Able to perform basic arithmetic skills such as measurement, addition, subtraction,

multiplication and division in order to do basic calculations and analysis such as estimating,

determining averages and percentages, and totals.

• Able to occasionally operate general office equipment such as, but not limited to, personal

computer, telephone, photocopying machine, facsimile machine and postage machine.

• Able to frequently use general maintenance tools, supplies and equipment such as, but not

limited to, hand tools, pressure washers, blowers, paint equipment, pool chemicals, ice removal

equipment, ladders, landscaping equipment, sanders and safety equipment.

• Able to frequently handle and use chemicals and general cleaning supplies.

• Must possess basic hand tools necessary for performing maintenance related duties

Required Behavior:

• Able to demonstrate a high level of service delivery; does what is necessary to ensure customer

satisfaction; deals with service failures and prioritizes customer needs.

• Able to clearly present information through the spoken word; reads and interprets complex

information; talks with residents, family members and customers; listens well.

• Able to communicate with others in a warm and helpful manner while simultaneously building

credibility and rapport.

• Able to work cooperatively with a group of people to achieve goals and objectives.

• Able to be tactful; maintains confidences, and fosters an ethical work environment; prevents

inappropriate behavior by coworkers; gives proper credit to others; handles all situations

honestly.

• Able to keep an open mind and change opinions on the basis of new information; performs a

variety tasks and changes focus quickly as demands change; manages transitions effectively

from task to task; adapts to varying customer needs.

• Ability to be on-call as required by work schedule.

• Able to multi-task competing priorities and perform in fast paced working environment.

• Performs duties with a sense of urgency with a high level of accuracy.

Physical Demands:

• Physically able to move at least 50 lbs. without assistance.

• Physically able to bend, reach, and work in small areas.

• Physically able to push and pull equipment and furnishings.

• Physically able to stand for long periods of time.

If you are interested in applying or know someone to refer for the position please e-mail resume to

kmunzir@mapleridgeessex.com