What are the responsibilities and job description for the Customer service representative position at Hallmark Aviation Services?
Hallmark Aviation is seeking CUSTOMER SERVICE AGENTS to provide Exceptional service
to our WORLD CLASS International Airlines at LIHUE (LIH) Airport.
New hire start at $20 / hr. New hire with min 1 yr qualified experience or existing / returning staff with a min 1 yr service start at $21 / hr.
Includes : Retention Bonus paid at the end of the peak season $3,000* and Travel Bank $2,000*
We have Part Time, Full Time and Seasonal Positions
Job Duties
- Perform a broad range of duties depending on location and service demands while delivering a high quality product
- Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
- Constant passenger & crew interaction
- Operate jet bridge
- Resolve issues with flight activity to ensure on-time departure
- Some cash handling transactions, manifests, and labeling
Skills
- Common sense and organized
- Mental capacity to make quick and rational decisions
- Effective communication skills and good listening skills
- Able to multi-task and carry out duties in a fast-paced environment
- Bilingual speakers needed.
Environmental Conditions :
- Involves continuous people interaction and exposure to aircraft sounds
- Retention bonus and travel bank are subject to taxes
Required Skills
Basic Requirements
- English proficient, other languages may be required
- Basic Math Skills : Adding, Subtracting, Division, and Multiplying
- Computer Literate
- Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
- Reading & comprehension of reference materials, instructions, policies & procedures
Required Experience
Basic Requirements
- At least 18yrs old, with a High School Diploma or G.E.D.
- English proficient, other languages may be required
- Basic Math Skills : Adding, Subtracting, Division, and Multiplying
- Computer Literate
- Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
- Reading & comprehension of reference materials, instructions, policies & procedures
Last updated : 2024-10-27
Salary : $20 - $21
