What are the responsibilities and job description for the Claims Adjuster, Personal Lines position at Hallmark Financial Services Inc.?
Position Title: Claims Adjuster
Job Summary: Investigates, evaluates, negotiates and resolves claims of moderate to high complexity through effective research, negotiation and interaction with insured’s and claimants in accordance to established claims procedures and state regulations.
Essential Duties and Responsibilities include the following. Other duties assigned as needed.
- Investigate coverage.
- Determining liability based on a complete investigation of the facts of the loss from all parties.
- Resolve property damages and bodily injury claims
- Control rental and settlement of total loss vehicles.
- Explain basis for decisions made, and when necessary, negotiate the value of the loss with or without attorney representation.
- Obtain proper paperwork or releases.
- Maintain diary of pending files and update information to ensure a record of claims with continual review and monitored progress.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor’s degree from a four-year college or university; or 2-7 years related experience and/or training; or equivalent combination of education and experience.
Personal lines adjusting experience preferred.
Knowledge/Skills
- Detailed oriented with the ability to work in a team environment and be flexible to daily changing needs and job duties.
- Ability to analyze and problem solve, working closely with others to coordinate and complete projects.
- Excellent oral, written and interpersonal communication skills.
- Must be customer service oriented, highly organized and efficient.
- Multiple language skills a plus.
Computer Skills
Advanced Microsoft Office Skills
Ability to learn multiple software applications
Certificates, Licenses, Registrations
TX Adjuster License
